Bupa Global MembersWorld

4.4
1.14K reviews
50K+
Downloads
Content rating
Everyone
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About this app

The Bupa Global MembersWorld app is designed to make managing your Bupa Global policy easier on the go.

You can use the app to:

Process Claims
- Submit claims for you and your dependants
- View and track progress
- Add any missing information

Pre-authorisation
- Request pre-authorisation for you and your dependants
- View and track progress

Global Virtual Care
We have partnered with Teladoc Health to connect you to a global network of doctors
- Virtual consultations available 24/7 via video or telephone
- Unlimited number of consultations
- Multiple language options

Message us
- Contact us at any time with messaging
- Receive push notifications when an agent responds

- View membership cards for everyone on the policy, even when not connected to the internet
- View and download policy documents
- Manage your cards and make payments
- Manage account details and settings

To use the app, you’ll need to be a Bupa Global member.
Updated on
14 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Personal info
This app may collect these data types
Financial info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
1.11K reviews
Wojciech Sidor
5 March 2025
When it works, all's good and easy. However, the preauthorisation bot has claimed multiple times I am not authorised and need to log in - after having just logged in. Restarts help, but only sometimes. Also, it doesn't allow you to take screenshots, which means I just take photos of the screen with another phone. Stupid and unnecessary restriction with no way of turning it off.
4 people found this review helpful
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Danielle Issa
15 March 2022
Neither the app nor the website processes claim submissions. You go through all the trouble to fill out the form and upload invoices, only to get an error at the final step. And bupa customer care truly doesn't care -- it took a full week before I got a response to my inquiry, and it was generic. Bupa used to be so responsive and their claims process so seamless! I don't know why they've faltered so awfully, especially since clients are paying big premiums for their coverage. Still unresolved!
16 people found this review helpful
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BupaUK
15 March 2022
I’m very sorry to hear about your experience – we’d love to help. To help us get in touch, can you please send us an email to info@bupa-intl.com and copy and paste App Review Support into the subject line. Please include your membership number in the email, as well a telephone number if you would like us to reach out to you by phone.
Rick Peh
28 March 2025
This app used to be very intuitive and easy to use however after an update today, it can't work at the point of file upload for supporting. it popped up error message of only able to accept file name of max 30 characters but my file name is so short less than 10 also popped up as error, please look into this bug thanks.
1 person found this review helpful
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What's new

- bug fixes

App support

About the developer
Joshua Logue
bupamobile@bupa.com
United Kingdom
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