Bupa Global MembersWorld
4.4star
1.09K reviews
50K+
Downloads
Everyone
info
About this app
The Bupa Global MembersWorld app is designed to make managing your Bupa Global policy easier on the go.
You can use the app to:
Process Claims
- Submit claims for you and your dependants
- View and track progress
- Add any missing information
Pre-authorisation
- Request pre-authorisation for you and your dependants
- View and track progress
Global Virtual Care
We have partnered with Teladoc Health to connect you to a global network of doctors
- Virtual consultations available 24/7 via video or telephone
- Unlimited number of consultations
- Multiple language options
Message us
- Contact us at any time with messaging
- Receive push notifications when an agent responds
- View membership cards for everyone on the policy, even when not connected to the internet
- View and download policy documents
- Manage your cards and make payments
- Manage account details and settings
To use the app, you’ll need to be a Bupa Global member.
You can use the app to:
Process Claims
- Submit claims for you and your dependants
- View and track progress
- Add any missing information
Pre-authorisation
- Request pre-authorisation for you and your dependants
- View and track progress
Global Virtual Care
We have partnered with Teladoc Health to connect you to a global network of doctors
- Virtual consultations available 24/7 via video or telephone
- Unlimited number of consultations
- Multiple language options
Message us
- Contact us at any time with messaging
- Receive push notifications when an agent responds
- View membership cards for everyone on the policy, even when not connected to the internet
- View and download policy documents
- Manage your cards and make payments
- Manage account details and settings
To use the app, you’ll need to be a Bupa Global member.
Updated on
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Ratings and reviews
4.4
1.06K reviews
Danielle Issa
- Flag inappropriate
15 March 2022
Neither the app nor the website processes claim submissions. You go through all the trouble to fill out the form and upload invoices, only to get an error at the final step. And bupa customer care truly doesn't care -- it took a full week before I got a response to my inquiry, and it was generic. Bupa used to be so responsive and their claims process so seamless! I don't know why they've faltered so awfully, especially since clients are paying big premiums for their coverage. Still unresolved!
16 people found this review helpful
BupaUK
15 March 2022
I’m very sorry to hear about your experience – we’d love to help.
To help us get in touch, can you please send us an email to info@bupa-intl.com and copy and paste App Review Support into the subject line.
Please include your membership number in the email, as well a telephone number if you would like us to reach out to you by phone.
jean christophe le guen
- Flag inappropriate
23 May 2024
Quicker than website when it is working. But I would say it works 50% of the time. Always the same issue is when trying to upload the receipt. Screen will freeze and app shut down. This issue is to be fixed.l and you are to restart the process. Luckily info is saved but still need to resubmit. Fail again. Resubmit until it works. Some time after 3 trial it works, some other time I just have to give up. I'm using a oppo phone. 2 stars since not reliable.
Ibrahim