Worst App for book tickets. Evertime it shows transaction fails. And cancellation process is one of the frustrating part. Payment is deducted but no ticket PNR is generate. And customer support toll free no is the one of thw bigest disadvantages of this system You need to above 1000 times try to receive a call at Bus India. Really such a irritating app for booking Govt Bus tickets.
Worst Payment processing Payment fails often. Amount gets debited from account but transaction getting failed .. displaying we are experiencing some technical difficulties. Experienced more than twice like this.
Dear Sir, There is no part cancellation option. App and Web site having full cancellation options only. i have booked 4 tickets and i want cancel one ticket . How to cancel 1 ticket out of from 4 of tickets in app and website. fully 4 tickets cancel and after Re booking 3 tickets it is loss of at our side. so please consider my request and modify options of full cancellation from part cancellation. Regards, Sathik
Worst & Very Poor Customer Care I had booked the ticket from "bus india" for Patiala to Delhi. Due to network problem, i couldn't cancel through the app. I called more than 100 times then my call connected to Bus India Customer Care. I requested to cancel the ticket. After cancellation, neither i got any SMS or email regarding cancellation.I am calling the customer care of BUS INDIA continuously to know the status for last two days. But everytime the line is busy and i am not able to talk with the Customer Care. What a poor service!!!
The customer care service is very poor, the buses got cancelled from source and i complained the same to the bus india customer care but they mentioned it will be refunded after confirmation. But untill when?? I had booked many tickets via tgis app but out of which 3 buses got cancelled from the source only but my money is not refunded yet. Costing me arou 3*300=900. The bookings werw from since 2016. And the current year is 2017. There is no proper info of tbe buses also. Suddenly tge buses get cancelled and there is no info of whT happened to the buses and the money is gone .. no refund. Such a crap customer service and support. I hope busindia team will look into improvement or ??
Very bad, my money gone Refund is very slow in case of failure, even though the problem is with their side, I used paytm for payment 2 times my ticket was failed to book due to error in their system, money is not refunded after 2 days. I rated 1 star bcoz 0 option is not possible
*Book tickets using Paytm
*Enhancements and Bug Fixes
*Enhancements and Bug Fixes
*Added more Routes and Private Services.
Added more Routes and Private Services.
A brand new app with loads of features.
*Bus booking faster than ever before!
*More Payment options
*Rewards on every booking
Best App to Book Tamil Nadu State Transport Corporation Tickets Online