
Lisa Lockley
The app doesn't work most of the time. it's useless. It was fine when school first started but now i dont know what happened. doesnt help we also have bus issues as well. it just a fail right now. If it can ever work the way it was intended to then it would be a great tool. until then we have to deal with GPS not tracking along with all the other issues. im hoping this issue can be fixed so we can use the tool as it was expected to be used for.
Hi Lisa,
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@buswhere.com. Thank you.

Isabella
It is good but can be better. At times, the bus icon gets stuck for a while and you have to close it and reopen for it to work. Sometimes the notifications don't go out on time. It can send the notification that it's on its way even 15mins after it has already arrived. It also looks outdated. IlTherebhas to be a better app.

Megan
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*Updating to 4 stars: great customer service and problem seems to be fixed. Updating to 2 stars for this school year: Since this school year and what looks like an app change/update, the experience has definitely been subpar. I used to get notifications when the bus was about 10 minutes away, now I'm lucky if I get an alert when it's 3 minutes. The bus gets "lost" a lot- meaning it's on the map then gone or stopped in 1 place then all of a sudden it's at our stop. It's been very frustrating.
3 people found this review helpful
BusWhere
November 27, 2024
Hi Megan,
Happy to help get this resolved again--can you send us some more information at support@buswhere.com so we can take a closer look?