None of the series or movies will play on my device. It just says "video playback error." I'm using a Samsung J5. All of the other streaming services work on this phone. i.e. Netflix, Hulu, HBO Now. But this one doesn't. I started with the 7 day free trial and now that trial is wasted because I can't watch anything. If this gets fixed, then I'll change my rating.
I loved being able to watch episodes on my phone! It's hard for me to find a chance to watch my favorite starz originals on tv with my son around. There are some glitches with playback if the show is paused and the phone goes to sleep. Or if you exit the app and reopen it. Otherwise it's great.
What a shame. Says "unable to start this video" to every video. Not internet issue because Netflix, HBO GO, Google Play, etc. All work right now. The problem is specific to the Starz app. Too bad. American Gods actually got Starz some buzz for once. Momentum crashed and burned and I've lost interest. Just so the there is no doubt, I'm using a brand new Samsung galaxy s8.
Love the shows, but the app needs work. 1. Please add download to SD card. 2. Watching offline is a joke. I have downloaded several episodes. Every single one of them lags or freezes, and trying to watch them while disconnected from internet doesn't work at all. 3. Improve streaming. The only way I can actually watch anything is if I download it and then watch it while connected to the internet. Otherwise, it is competely unwatchable while streaming. And because of my second point, this makes watching any show or movie impossible unless I am connected to WiFi. I plan on paying for and using this service, but unless and until these issues are fixed, then once I am caught up on what I want to watch, I won't use it after that.
STARZ has made the update and corrected the issue. Thank you for your quick responsiveness! This is more of an informative review about the app not working on my Samsung Galaxy S6, which just updated to Nougat 7.0. I changed providers and all of my other movie apps (Showtime, Cinemax, Epix, and HBO) work, but with STARZ I continue to get the error message: "RegistrationCode 4D8X was not found." I've uninstalled and reinstalled three times as well as restarting my phone on the last two installs. I downloaded and logged into the app on my old Samsung Galaxy S4 and it works there and I would think it's an operating system issue, but the STARZ app was working on my phone before the OS update. Any suggestions?
I cannot make it through a show casting to my new Vizio UHD tv without the app crashing and getting my tv booted from the network. I am disappointed because the image quality while casting is the best! I just want to watch a show uninterrupted. I had to switch to stream from my Xbox one. Still HD but not as good as casting.
We continue to enhance our app for better performance.
Improved performance for downloaded content for offline viewing.
Added Notifications for your favorite shows and actors.
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