CallerDesk is an All-in-One SaaS Platform, offering businesses a single source for all of their growth and support needs! Virtual Number, Voice Broadcast, Voice Auto Survey, Customer support call routings & automation and so much more all in a single dashboard.
Our product can help businesses record incoming calls whether it is called by your existing customer or your business prospect and then automatically it will be routed to your company support executives according to your pre-configured call routing strategy. It also helps you to record all calls with date, time and duration of the call. Also, you can automate calls as per your office time or holidays.
Apart from this, callerdesk is providing you a quick mini CRM functionality as well to save your calls as contacts or prospect leads too. For security, callerdesk can provide you multiple options like two-way authentication, IP restriction, security question functionality.