I like being able to access photos through the app, but the facial recognition feature is not very accurate. My daughter wears glasses, and while some of her photos were recognized, half of the photos tagged for her through the recognition were different campers that were wearing glasses. The shape of the glasses was not even the same for all, the face shapes and fullness, hair color, length, texture and style were different, the skin tone was different, and both boys and girls with glasses were tagged as my camper. So I am not even sure what parameters the facial recognition utilizes because there were no obvious similarities between any of the campers that were incorrectly tagged as my daughter. I still plan to use the app but will turn off facial recognition.
2 people found this review helpful
Dawn, thank you for your Campanion review. We have responded to your support request we're sorry to hear that you're opting out of the Face Finder technology, our team will help remove that function from your profile. We are happy to assist you with any additional questions you have, and invite you to contact us at email@example.com.
Good feature is face recognition that will tag the photo for you. Bad is that is has logged me out 3-4 times and didn't recognize my existing information. I was looking at pictures and sharing and the return to a login page popped up when I came back.Then I had to contact camp to keep resetting. It asks for security questions but then never used that option to help me log in again. There should be a way to look at pictures and then continue where you looked at instead of having to start over.
Hi Howard, we apologize for your experience with Campanion. If you are having trouble with your login or accessing the photos on your mobile phone, please contact firstname.lastname@example.org for assistance.
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I love the idea but it appears this app doesn't work on Android. I have copied and pasted my password five times and it hasn't worked yet. Meanwhile, my wife's iPhone seems to work properly. I hope this gets fixed! Update on 7/5/19: it works now. Hope it will continue as the premise is a winner!
1 person found this review helpful
Hi Ben, I'm sorry for the inconvenience. I checked with our Support Team and I heard that they were able to work with you and your camp to setup your camp email, reset the password, and get you logged in successfully. That's great to hear! Please don't hesitate to reach out to us if run into any other issues.
Ben, Product Manager