Capsule Pharmacy

Capsule Pharmacy

About this app

Hello Dear,

Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free.

Capsule is free to use — you only pay your copay.

Get started with Capsule in 15 seconds. Or tell your doctor to e-prescribe your medication to Capsule. Any doctor can send prescriptions to us.

We'll text you to schedule your free, same-day delivery. You can manage all your prescriptions from your phone. We'll also coordinate refills with your doctor and copays with your insurance company. Chat or text with a pharmacist for any questions.

Never worry about your meds again and enjoy the peace of mind that comes with having your health looked after.

Love,
Capsule

Ratings and reviews

They have GOT to fix this garbage chat that just gives the wrong answer or get caught in a loop and human agents who will just say anything. They also NEED TO FIX THE RECURRING PRESCRIPTION DISPLAY ISSUES - system doesn't display quantities for tubes/inhalers/etc at all so you can't tell whether it's the right number of dispensers before the order arrives, the next fill date fails to update 10-20% of the time, status of refill requests doesn't update, I could go on but the character limit

App performance issues increasing. Often says it is still being prepared, several hours after it is supposed to be ready. No longer informs when it is out for delivery, only update is "driver is on the way!" when they're basically approaching your location. Having the heads up that it was on the way is important for some of us. Drivers have also been not responsive when trying to reach them.

As a new user, I was a bit concerned seeing my refill count dwindle down without reason. Customer service confirmed the accurate count on their end, but their site shows me a different number, and I shared a screenshot of this. Their FAQ also states you should be able to get an FSA-compatible receipt via the order page, but that was nowhere to be found. I've seen ads for this pharmacy for a while, but it seems like they must still be a work-in-progress.

What’s new

We've made changes under the hood to make our app more reliable and easy to use.

Love, Capsule
- Bug fixes and performance improvements