Care.com: Hire Caregivers

2.8
20.6K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Finding the right care comes from making the right connections. Word of mouth searches only takes you so far. At Care.com, you’ll have access to our large network of caregivers right in your local area. Join our community and find the right match for all your child care, senior care, pet care, housekeeping, or tutoring needs.

No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs.
• Share your needs by creating a job post
• Search and view caregiver profiles, photos, and reviews
• Get instant alerts when interested caregivers respond
• Manage bookings, interviews, and payments-all in one place
• Make fast and easy payments through the app

Looking to access care benefits from your employer? You can find and book backup care and access your other employer benefits directly from the app.
Updated on
Sep 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
2.8
20.6K reviews
Cassio Melo
September 4, 2022
I have the latest version and it does not let me see who accepted my request. It just says "someone has accepted your request click here to see their profile" then it redirects to my request without any information on who accepted it. It is very frustrating. Overall lots of glitches, redirects to blank pages etc. A great concept poorly executed. I would not recommend this app and service.
14 people found this review helpful
Did you find this helpful?
Care.com Inc
September 6, 2022
We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-006796 with your message.
Serena Nicole
August 17, 2022
I can't believe you have to pay a subscription to hire anyone from this app (and website). It's 1 thing to have a subscription to pay for their "convenient" messaging system but you can't even get someone's phone number to hire them or browse available caretakers. Their business model should be fee per hire based or Freemium based but to have to pay that much on a monthly or yearly basis is outrageous. And no where on the app or site explicitly tells you that a subscription is mandatory for use.
32 people found this review helpful
Did you find this helpful?
Kenneth Webb
May 29, 2022
Things were good last time I used the app. Not anymore. I am a premium subscriber. I have sent messages and my notifications tell me I have a response but when I get into the app there is my message. Since the update my photo is no longer accepted and trying to message another person I get an error that it won't work and try again. Then it deleted all I wrote. So frustrating! Yesterday someone showed active yesterday and now it's showing they haven't been active for months. What's true?
33 people found this review helpful
Did you find this helpful?
Care.com Inc
June 2, 2022
I'm so sorry to hear that you didn't have a positive experience with the site. If you want to reach out, through our Help Center contact us link at help.care.com or Facebook Messenger we are happy to try to help. Please include Reference Number REV-003214 when you message. Please also delete and reinstall the app to access the most recent version.

What's new

We are always making enhancements and addressing issues to improve your experience. To always get the latest and greatest version of the app, turn auto updates on. New to this version: we’ve fixed a handful of bugs and made some small enhancements to make the app more stable.