Care.com: Hire Caregivers

2.9
21.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Join over 29 million families who've turned to Care.com. Find care for kids, seniors, pets, and your home. Browse profiles, compare rates, and rest a little easier knowing your village is always in your pocket—no matter what life throws your way.

CARE FOR THE WHOLE FAMILY—IN AND OUTSIDE YOUR HOME

• Find quality, experienced caregivers for in-home child care, adult and senior care, pet care, and housekeeping
• Explore care options outside your home, including daycares, senior living communities, and kids’ activities and camps

SEARCH AND FIND YOUR CAREGIVER MATCH

• Find caregivers for full-time, part-time, or occasional help
• Post a job and have caregivers apply to you, or browse profiles to find your perfect match
• Easily compare caregivers by experience, skills, hourly rate, ratings, and more

SAFETY IS AT THE HEART OF OUR COMMUNITY

• Every individual caregiver on our platform starts with a required background check
• We use leading technology to continually monitor our platform
• Safety Hotline available 24/7 to respond to your questions and concerns
• Access safety tools and resources to help you make safer hiring decisions

Review our privacy policy at: https://www.care.com/about/privacy-policy/
Review terms of use at:
http://www.care.com/terms-or-use-p1012.html
Updated on
Nov 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
20.7K reviews
Julie T
December 9, 2025
I wanted to find a caregiver. Signed up for the subscription. Got stuck in some weird loop. I can't even access the account to cancel the subscription! You have to download one app for caregivers and one to find jobs. Years ago I looked for a job and registered with the site. I was told to go back and use another email to search for caregivers. Now I can't get into either application via the app they keep telling me to download even though I am USING the app!!!! so frustrating.
2 people found this review helpful
Did you find this helpful?
Care.com Inc
December 9, 2025
We sincerely apologize for the frustration you're experiencing and appreciate your leaving us a review to let us know about it. Please contact us directly so we can help to resolve this for you. You can reach us at reviewteam@care.com or at 888-498-1821. Please include Reference Number 2025-12-09-31552046 when you contact us. Thank you!
Brian Greene
November 26, 2025
If I could give this app and company zero stars I would. Had a time sensitive need to hire a nanny and bought a monthly membership. Got stuck in a verification loop on the app, website, tried using Mac and PC and various browsers. nothing worked. Spoke with customer service 3 times and essentially got "did you turn it off and back on" level of assistance. Asked for a refund and was told I didn't qualify for one despite never being able to communicate with a caregiver once. Beyond disappointed
3 people found this review helpful
Did you find this helpful?
Care.com Inc
November 26, 2025
We'd be happy to assist you. For assistance, please reach out to us at reviewteam@care.com. Please include Reference Number 2025-11-26-31504355 when you email or reach out to us via our phone number 888-498-1821.
Esmeralda Olguin
July 17, 2025
Im feel hoodwinked. While signing up, I was charged an additional $60, and I thought it was the amount I would be paying when it renewed, then I realized it was an additional charge. I contacted them immediately and they refused to give me a refund. It has been escalated... Im still waiting for a response and a refund. With the app being super slow and literally not being able to even respond, it makes this app useless without a subscription. I'd give a zero if I could.
39 people found this review helpful
Did you find this helpful?
Care.com Inc
July 17, 2025
We'd be happy to assist you. For assistance, please reach out to us at reviewteam@care.com. Please include Reference Number 2025-07-17-30877268 when you email or reach out to us via our phone number listed on your credit card statement.

What’s new

We are always making enhancements and addressing issues to improve your experience. To always get the latest and greatest version of the app, turn auto updates on. New to this version: we’ve fixed a handful of bugs and made some small enhancements to make the app more stable.