CareFirst

CareFirst Management Company, LLC

About this app

This application gives CareFirst members the ability to manage their health insurance through their mobile devices by providing secure, personalized information on items ranging from claims, deductibles, who’s covered, and downloadable ID Cards, to locating a provider or urgent care center near them. Members can also register for CareFirst’s secure member site, My Account, and maintain their account and communication preferences using the application.

Ratings and reviews

this app is very frustrating to use. The top and bottom buttons hide under the Android system menus, and therefore are not accessible. I also have to log in EVERY SINGLE TIME, even if I was just using the app. There's also no option of biometric login, and it doesn't store the MFA token, regardless of whether I check the "remember me" box or not. The backend is also underpowered, and the app is so slow because of it. I make my living support app back, hire me to make this thing usable

They sent me notification that I have a benefit message but I can't tap on anything in the top row on the android app since you've put it all the way at the top and my phone's native status bar is overlaying or blocking it. and when I scroll down it disappears because it's not locked or anchored at the top. see attachment. additionally every time I log in, even if in the same day, I have to do the text two factor despite checking the "remember me for 45 days" box.

Every time I accidentally close the app or look to another app for documents/info to fill out the forms, I get logged out, and all my previous files are closed and erased. Logging in is not easy as well. I know that medical information is very private, but the security process is way more complicated to my taste. If I could choose to use a fingerprint at least while working.

What’s new

Bug fixes and improvements