CareFirst

CareFirst Management Company, LLC

About this app

This application gives CareFirst members the ability to manage their health insurance through their mobile devices by providing secure, personalized information on items ranging from claims, deductibles, who’s covered, and downloadable ID Cards, to locating a provider or urgent care center near them. Members can also register for CareFirst’s secure member site, My Account, and maintain their account and communication preferences using the application.

Ratings and reviews

Updating: 16 months later, and it's even worse. Now it won't even allow me to log in. I spoke with a very friendly support person who submitted a ticket and called me back to try again with no luck. He's now escalated the issue. I'm hoping it works soon. This app needs some attention. Save yourself some frustration and use a computer instead.

Every time I accidentally close the app or look to another app for documents/info to fill out the forms, I get logged out, and all my previous files are closed and erased. Logging in is not easy as well. I know that medical information is very private, but the security process is way more complicated to my taste. If I could choose to use a fingerprint at least while working.

It would be super great and awesome if every time I need to use this app (at least monthly), it didn't need to be updated. And then when I updated it, I need to re-enter all of my login info. What's the point of having a feature to save my login info?! It would also be nice if the widget had all 4 options available when I'm not logged into the app. You know, in case I want to access my card. Or whatever.