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Careium

About this app

This app is designed for professional caregivers working with telecare services. It allows them to receive real-time alerts whenever a telecare user requires assistance.

These alerts usually indicate situations that require in-person visits, such as welfare checks, emergency support, or routine assistance at the user’s home. By delivering timely and reliable notifications, the app helps caregivers respond quickly and ensure user safety.

Key features:

- Receive instant alerts from telecare users.
- View details of each alert to understand the situation.
- Confirm and track actions taken in response to alerts.
- Enhanced coordination during welfare checks and emergency visits.

Important information:

- This app is intended for authorized professional caregivers only.
- A valid account provided by your telecare organization is required to log in.
- The app cannot be used independently by end users.

With this app, telecare providers can ensure faster response times, better coordination, and improved safety for the people they support.

What’s new

Improved incident management, allowing responders to release or transfer accepted incidents before arrival.
Incident information updated with clearer notes and a more complete timeline.
Notifications have been improved to include non-voice and follow-up alarms within the same incident.
Minor bug fixes.