SMILE APP

Carextech

About this app

SMILE helps you stay connected with your loved ones from anywhere in the world by connecting residents, their families, and their community in one easy-to-use portal. See what Mom’s been up to, share Dad’s favorite book, and be an active part of their community with the only solution that focuses on using life stories and assessed care needs to create personalized life enrichment programming.

Our platform helps senior living communities track and report on their programs to see what’s working, what their residents participate in, and even if they’re meeting stated regulatory goals and standards!

Ratings and reviews

So far it's a waste of time. It says it's compatible with my phone but the app won't open. I uninstalled and reinstalled, then restarted. Still won't open. At least I can see Smile on my reliable desktop computer, but this app won't work. I contacted company and so far response has been to check with facility. I am set up correctly. I have emailed them again. Carextech needs to fix the app.

I received an email notification of a message on the Smile app. I opened the app but there is no indication of what the message is or where to find it. You should point people to new content so they can find it. Otherwise a minimally useful wrapper around a website because I can see activity schedules and menus in it. Why can't I just login to a website instead?

Sporadic, at best. I was able to sign on and view the layout ONE TIME. The next time I tried, got an error message stating my saved credentials were invalid. Now, today, the app keeps closing and I cannot sign in at all. PLEASE FIX THIS!

What’s new

Fixes minor bugs and performance improvements