The app installed smoothly and I could set up the account relatively easily by scanning the hospital wristband. But the app could use a couple of improvements to make it better for the patient: (1) a way to edit a meal order when the meal is not the next meal to be served. Right now you have to cancel the order and start over. (2) a way to contact the meal staff when what was delivered to the room is incorrect or incomplete.
3 people found this review helpful
Looks promising, but it's incredibly slow and errors pop up frequently. For an app you're using in a hospital, it really needs to be a much smoother and less stressful experience. The login session times out too fast, for every meal it requests a log on to place an order. (And it often errors during this as well.) The "visitor" mode doesn't work at all and can't load any menus.
30 people found this review helpful
After taking 30 minutes to get the app and account set up, I went to order my food just to find there was no way to get to 90% of the options. It has a couple random suggestions on the home page, but the 'Categories" only let's you select from beverages, seasonings, additions, and spreads. Makes the app completely useless. It only gets a 2 star because it doesn't crash on startup and the UI isn't terrible
17 people found this review helpful