GET Mobile: ID Card Management

The CBORD Group, Inc.

About this app

Ditch your plastic card for an all-in-one mobile ID. GET is an online and mobile platform that brings convenience and value to university and hospital campuses.

For colleges and universities: One app does it all! GET allows you to manage funds, make purchases, order food, make dining reservations, and earn rewards. You can also use NFC access to open doors, purchase from vending machines, or pay for your laundry. You can use GET just like you use a plastic ID card.

For healthcare: Add your badge to your mobile phone. Download GET to opt into payroll deduction, manage funds, view and make purchases, report a lost or stolen ID card, and place online food orders.

The GET mobile app only works if your university or hospital offers the GET platform from CBORD. To activate: download the app; select your campus or organization; create an account; and manage your campus ID on your phone. If your campus isn’t listed, contact your local ID card services office.

Questions or comments about GET can be directed to [e-mail].

Ratings and reviews

First - the app is a terrible name and hard to find. It needs to be more unique to be easy to locate. Second, while the app itself worked fine for me, it wasn't until later I noticed that the prices were slightly higher through GET Mobile than when I order direct. I spoke with another patron who told me that there is a $0.50 surcharge. I was never made aware of any surcharges, but it turns out it was precisely about $0.50 more expensive than ordering direct, making me believe that he was correct in stating the surcharge. Finally, I used this only for Starbucks at Stony Brook Hospital, and it turns out Starbucks has their own app (much easier to find) and doesn't charge any surcharges. Guess what app I'm going to be using, if any, for mobile orders? Honestly, if there is a surcharge, it MUST be made clear up-front. I recommend all users to closely check the charges/prices against direct prices.

This app doesn't even work. It takes about 5-10 minutes for each page to load, at which point, if you do get through to ordering, it either crashes or pops up with an error claiming you need to check with your card provider (despite never putting in a card). Tried this on multiple devices, same issue. Simply doesn't work, not worth the storage space on your phone... EDIT 1: Finally started working somewhat, but now it shows that the businesses are *always* closed, when they clearly aren't.

Loads slowly, crashes often. Inconvenient interface, and picky about actions. The simple appearance and design give false hope that the app will run smoothly, whereas in reality it takes a full thirty seconds of loading to tell you to pull up a selection of one(1) available options. Very unimpressed, yet here I am, since it is the only way to order food ahead on campus.

What’s new

• Fix crash on some devices
• Improved ordering process performance.
• Improved formatting on the Settings screen.
• Improved payment option messaging for split tender payments.
• Improved screen loading feedback on various screens.
• Added support to display a patron's classification on the Home screen (CS Gold only).
• Added support to allow all media types for GET Smart Shopping (CS Gold only).
• Implemented general bug fixes.