Travis R.
As the review from nearly a year ago states, the app gives an error when trying to add any credit card in order to take advantage of the advertised discount codes. Apparently the issue lies with Yellow Cab's Square account, as the app gives me a view into the error process and states that the merchant's Square account must be authorized first. No added card, no discount codes. Given that this error has existed for a year now, I'm not even positive the app will even still schedule a ride for me.
1 person found this review helpful
Aaron Ammendolia
About the app that I wish an IT person could update. It needs to have a way of showing all the transaction data for a completed ride on one page instead of missing vital info for me to submit to my company for reimbursement. Very incomplete for corporate travelers. Next is the ability to schedule a ride and edit it later, like updating a note for a driver, changing my pickup time, etc. No way to do this now. Its 2024, invest some money into updating this app for the modern traveler.
8 people found this review helpful
Thank you for taking the time to provide your feedback. Rest assured, our development team is constantly working on enhancements to the app and we are diligently exploring options to meet the evolving needs of travelers like yourself. We thank you for your patience and encourage you to stay tuned for exciting improvements coming soon.
Joel Dale
The app mysteriously fails on giving me the discount. They offer 25% discount for putting your credit card into their app, but when I did that, it claimed there was an error and it wasn't able to verify my card - either of the two cards I put in. The same card I paid for the ride with from the cab and not the app. It seems there's no problem verifying my credit card when it comes to actually paying. But without doing it in the app I paid 25% more than I needed to. That's quite the racket.
40 people found this review helpful
Hello Joel, I'm sorry to hear about your experience. We want to take a closer look at this for you and invite you to follow up with our customer service team at support@rideyellow.com to submit a ticket for this issue. Please include any information on the rides that didn't receive this discount, including screenshots and order numbers. Thank you.