Useless I booked a taxi several hours before my trip. The app confirmed my booking but when it came time for the taxi to show up, no one came, no text, No email. Called dispatch, they said there was no reservation; there were problems with the app; they sent sent a taxi right away. Three taxis show up late to my house at the same time.
Extremely unprofessional Ok so the driver and the ride itself was ok however, the company and its representatives were not easy to work with. I called about a transaction problem and nobody spoke to me like a customer. They spoke to me like someone they wanted to get rid of. Extremely disappointed in the poor professionalism.
I hate to say this is why I'll use UBER. Fix this app, the map function should not zoom out every five seconds while I'm trying to catch my cab. I won't be using this again.
Update make this unusable Can no longer schedule my weekly pickups in advance. HORRIBLE choice guys. Will have to start using uber now. Should never change what doesn't need changing. Update still didn't fix this garbage update.
I hope there was an option of zero stars in google play rating system. I live very close to LAX, I'm sure there are plenty of taxis available. Using this stupid app, I had booked a cab the night before for a 4:30 AM ride to LAX(Los Angeles International airport). The service was so bad that even at 4:30 AM the app was still showing a spinner and the text "Assigning a ride". I gave a call to check on status, I got an answer saying that there are no Taxis around, C'mon I live 5 miles away from LAX and I'm sure there are plenty of taxis. I cancelled my ride via this app, and requested for a ride from Uber, I was able to get a ride within 2 minutes of requesting for one. If Uber is this quick to get me a ride, who will ride in a cab now. Now I see that Curb has charged my credit card for cancelling the ride. You are now asking me to pay for your inefficiency - SHAME ON YOU!!!
Words cannot express the anger I feel towards this app. I almost lost my job because this app only works when it wants to.every other driver I've had has brought there on unique issues with them and my credit card has been over charged more than once. Customer service is a joke and frankly I feel that there is some kind of law being broken. I will be looking in to uber or finding other ways to travel. This is a severe lack of customers service and should be known to everyone who plans to use this app service.i would give negative 5 stars if I could.
* Corrected pickup time issue with rides booked for later
* Fixed problem where some customers were unable to book when searching for and entering an address
Get a ride with the push of a button. It's easier than a taxi and often cheaper!
Available in 57 cities, including: New York, London, Moscow and across Israel!
India's fastest and most trusted taxi app. Book a cab with ease in just 15 sec!