Awful experience, I was essentially charged twice for my ride and Curb support has unresponsive. I had $30 in credit on the app and I told my driver I wanted to use that to pay for the ride. He did not understand how I could use an app to pay for the taxi, and made me swipe my credit card in the taxi. As he drove off, I was charged on the app as well. I've tried contacting Curb for a refund but they gave me a useless non-reply and then stopped responding. Absolutely the worst transportation app I've used.
The app seems fine for what it is. The inherent problem is, and will always be, the cab drivers. The driver wouldn't accept Curb as a payment method and demanded cash. Said he didn't 'know how to do it'. We checked in and sync'd the app with the driver during the ride. Service felt like a total joke and left me rather pissed off. Uninstalling now.
I always used Way2Ride over Uber or Lyft, but with the extra $2 fee, I'm either simply going to flag one down or take an uber or Lyft. If your average cab ride is $10 or under, that's a lot in additional fees. I understand that there's no surge pricing and all, but it ends up costing a lot more! I would be fine with something like a percentage of 5% added on, maybe with a limit of $2 or $3 for those longer rides. I will only be using this app when going long distances, but I will now first check pricing with the competitors. I do like the idea that it works in multiple cities though... That's pretty cool!
This replaced the way 2 go app and never works correctly. Company is slow to respond
They absorbed Way2Ride and got rid of the ability to export selected receipts as one pdf or excel expense report. Way2Ride did it perfectly and Curb shut it down.
Works great. Just wish you had a chance to change credit card to use prior to putting in cab Id
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No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!