
Harmony Littell
Haven't been able to access the library for my dash cam. I've updated the app. no change. The app connects to my dash cam but won't open the gallery, claiming it needs wifi. what's the point of that if I get in an accident and need to access the footage. I won't have wifi on the side of a road to be able to pull that up. And even when I am at home on wifi it takes multiple attempts for it to actually load.
Cedar Electronics
January 7, 2026
Hi, please contact us at https://drivesmarter.com/support/app-support/ and share your Android version and device details. We will reach out to you with assistance.

Matt Marshall
An app full of problems that can cost YOU cash. How they obtained a 4.5, I can take some guesses, but likely not legitimately. 480i connection issues. Though not often, once is enough to get a ticket. Device wouldn't reconnect, cache clear, restart app & 480i, couldn't achieve reconnect. 2 minutes later, "flash!". A speed cam, at 6 over. My fault? Yes. Began to lean on the app far too quickly. Phone restart fixed issue. Asking us if, "Ka is still there?" Your device detects it, ask it, not us!
Cedar Electronics
January 2, 2026
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://drivesmarter.com/support/app-support/? We'd be happy to help.

James Kenalty
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Redline 360C total piece of junk. 1 minute my device is visible in the app, the next it's not. it says device disconnected and it cannot find it. The device is in my Bluetooth but the app cannot find the device. I've had this unit for 2 years maybe more and I had to return it for service I just received it back from service and it doesn't work any better than it did before. A complete rip off.
17 people found this review helpful
Cedar Electronics
October 31, 2025
Hi, this doesn’t sound like an issue with the Redline itself but may be related to your phone or account. The Redline 360c is Escort’s top-performing detector. We have an active ticket open for you—please reply there for further assistance. Thank you.