myCellcom App

New-Cell, LLC dba Cellcom

About this app

Get usage and account information on-the-go with the myCellcom app!

The myCellcom app allows you to perform various account functions, including:
• View talk, text and data usage
• View your plan and bill
• Make a payment
• Manage account settings
• Manage usage notifications
• Manage usage limits on accounts supporting this feature
• Browse local Cellcom events
• Find Cellcom retail and agent store locations
• Contact Cellcom

To use the myCellcom app, you must have a myCellcom account set up. Registering for a free myCellcom account can be done through the myCellcom app or the myCellcom website at http://my.cellcom.com.

If you are registering as an Account Owner, for the purpose of verifying your relationship with the account and for your own security, you will need to provide one of the following: your account password, the last four digits of your social security number, or your federal tax ID.

You can also choose to sign up as a Wireless User without providing an account password. Wireless Users only have access to information specific to their own line of service.

IMPORTANT NOTE: The usage information provided is solely an estimate and may not accurately reflect your current usage. It is based on data that has been received and processed by Cellcom at the time you view the information. There may be some delays in processing your usage information.

ALERT: The PCI Security Council has mandated a rule based on vulnerabilities associated with security protocols used by outdated operating systems. After June 30, 2018, the myCellcom App will no longer support outdated Android versions below 4.0 (Ice Cream Sandwich) for security reasons. Android versions 4.0 - 4.4.4 (Ice Cream Sandwich, Jelly Bean, and Kit Kat) will continue to be supported, but you will need an up-to-date version of Google Play Services installed in order for the app to function properly.

Notice: The following information may be collected and linked to your identity:

Email Address, Financial Information, User ID, Device ID, Crash Data, Performance Data, Other Diagnostics

For more information, see Cellcom’s privacy policy.

Ratings and reviews

It is so user friendly. The usage an my bill screens are very easy to read.

I have the endless spinning circle, unable to retrieve some voicemails. It seems to be hit and miss. Delete voicemails and they occasionally reappear in the list. Cellcom does not allow other apps for download that has voicemail in text format for Android phones that would be so much better then the endless circle

I've had to Uninstall and reinstall on a monthly basis does not work. I have to rely on this app for usage. I called the help number and was told it was no longer in service Took my phone to store and they fixed the problem.

What's new

Our latest myCellcom release includes bug fixes and access to more detailed data plan information