3.3
25 reviews
5K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the Centivo app, you can easily access and manage your health benefits and find the care you need. When you log into the app for the first time, we’ll verify your membership and help you setup your account. Then you’ll be ready to get the most out of your benefits.

With the Centivo app, you can:
- Choose your Primary Care Team
- Find in-network specialists and providers
- Access your insurance card
- View your claims
- Review your coverage
- Message Centivo Support to get answers to your questions
Updated on
Jul 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.4
23 reviews
Tom Gregory
July 6, 2022
Downloaded this to activate my new insurance today. App constantly crashes or loses its session forcing you to log in with multi factor authentication every time. I think it's actually slower than making a phone call and dealing with a human being. I will find out in a few seconds. Right after I delete this app.
2 people found this review helpful
Did you find this helpful?
Zeke Pederson
January 5, 2022
Horrible app. No ability to use any biometric login. Back button closes app and then requires a login again even though you exited for only a second or two. Always requires 2 factor authentication even if you've logged in less than a second earlier.
1 person found this review helpful
Did you find this helpful?
Centivo Health
August 25, 2022
Hi Zeke, good news, we just released support for biometric login! Thank you for sharing your experience with how the app is responding to the back button. We will investigate this behavior futher. We are also working on an enhanced MFA solution, stay tuned!
Christopher Quinn
December 19, 2023
No Biometric for login means just to open the app I need to do MFA every time. Does not allow the use of the back button within the app, which also means you exit without warning, and then, of course, you need to log in to MFA AGAIN. This is what you get when the company cares more about money than user experience, and since there is no alternative on a phone for this, why should Centivo care how it works. Update: It still doesn't work, worse yet. In an email, they said they don't even offer it.
1 person found this review helpful
Did you find this helpful?
Centivo Health
August 25, 2022
Hi Chrisopher, thank you for your feedback. We just released support for biometric login! We hope you try it out. We are also working to enhance our MFA solution when using the mobile device. Thank you for letting us know that the back button in the app is causing issues. We will investigate this further.

What's new

Enhancements and bug fixes