It's difficult to maneuver and not very intuitive. I didn't know how to get out of ordering the extra prints. When I added extra photos later from Instagram, they didn't appear in chronological order...but did when they came from my phone album. It's a really great idea, they need to work on the app though and I haven't received the book yet so I don't know the quality
It's a great idea but so many bugs. My pictures won't load. It won't let me exclude photos. Even writing a caption is near impossible. So frustrating. I wish there was another option for simply printing my Instagram photos.
Orders just go into the void an never show up. Having two people add to one album doesn't work right. The app locks up often. Yuck. A total hassle to use.
I took away a star because the software thinks it knows better than you where to place pictures on the mobile app. If you try to move them around, they will just go back to where they were a couple seconds later. Its very annoying, and I doubt the pictures will show up in the books where I wanted them to be. Otherwise, the userface is freindly and easy to navigate. Finding a setting to just order books without a subscription is super hard. Chatbooks better fix this quick before another company swoops in with a similar/better working idea and cuts in on their profits. But for now, it will work.
I had seen this app in an ad on Facebook, and really liked the concept. I had so many pictures of my son that I really wanted to print off, but didn't want to have to spend oodles of money on prints and albums and all that. After I signed up I received a code to get my first book free. The code itself had problems, but customer support was super helpful, and I was able to place my first order. I was meant to receive it four days ago, but have yet to receive it, and they don't give you a tracking number with standard shipping (because it's free). I'm a little concerned about that, so they may consider fixing their shipping protocol. I had so many bugs with my app that it was nearly impossible for me to use it. Customer service, especially Mer, has been nothing but helpful in trying to give me the best experience possible with this app, because I really want it to work, and I want to create albums for Christmas presents for family. The app itself is easy to use, which I like, and it's so simple to add photos from anywhere on your phone.
So far so good! There was a slight bug where the cover picture reverted to the original after I edited it, but after exiting the book and going back in, it looked great! The app is really easy to use, I'm planning to introduce it to my Mom, and it HAS to be simple for her because she doesn't do tech. I just ordered, so I'll update after I receive my picture book.
We squashed a few bugs and made your app faster.
Create a book cover out of your favorite pics & have fun with picture framing!