中華電信
Contains ads
3.7star
43.5K reviews
1M+
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3.7
43.5K reviews
Caitlin Hennegan
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July 25, 2021
This app is completely useless for foreigners. I talked with Chunghwa Telecom staff and you need a Taiwanese ID to pay on the app. It's 2021! the government has already forced us to change our IDs to accommodate Taiwan's outdated websites and systems, this is ridiculous, we should be able to enter our ARC or passport number into the app without having to go in person to pay. Please make this app accessible for ALL people in Taiwan. 確認證件的時候 為什麼外籍人不能輸入居留證？沒辦法繳網路費
4 people found this review helpful
中華電信股份有限公司
July 26, 2021
Sir，please enter your Passport number，thanks！
A Google user
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January 1, 2020
I received a message after having no internet all day on Christmas day that told me to use the app to check the status of the problem but there's no English version and I guess I can't even log in with an APRC? Maybe splurging for a translator would be nice?
15 people found this review helpful
中華電信股份有限公司
January 8, 2020
您好，不好意思，造成您的困擾，由於行動通信網路易受離基地台遠近或其他環境等因素影響而有所影響，有關您反映訊號的情形，由於須要您的門號、地址等資料請工程人員協助查詢，您可致電0800-080-090客服，由客服專員來為您服務，造成不便之處，敬請見諒，謝謝！
G C
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September 26, 2021
No english at all for foreigners. For a country that demands international recognition, there just aren't a lot of international standards here in general.
7 people found this review helpful
中華電信股份有限公司
September 27, 2021
您好，不好意思，造成您的困擾，我們會將您的寶貴意見轉請開發單位評估參考。若使用上仍有其他問題，建請您撥打0800-080-090客服專線，或APP右上角「線上客服」，由客服專員來為您後送工程師確認原因，造成不便之處，敬請見諒，謝謝！
What's new
+3.7.0
新增單次通話明細
更資費改版
+3.6.9
行動、市話費率推薦改版
網內外門號查詢改版
+3.6.8
fix
+3.6.7
未出帳用量改版
電子帳單申請改版
+3.6.6
線上客服優化
fix
+3.6.5
fix
新增單次通話明細
更資費改版
+3.6.9
行動、市話費率推薦改版
網內外門號查詢改版
+3.6.8
fix
+3.6.7
未出帳用量改版
電子帳單申請改版
+3.6.6
線上客服優化
fix
+3.6.5
fix