中華電信

4.6
75.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

By logging in as a Chunghwa Telecom member and binding the certificate number, you can check common information such as mobile phone numbers, prepaid cards, local calls or broadband applied for with the same card number; SMS login is also provided to quickly check mobile phone number information.

Chunghwa Telecom APP provides:
Commonly used information: Hami Point, Internet access volume, tariff contract, bill, internal and external network door numbers, SIM unlock code inquiry
Frequently used services: online bill payment, additional traffic purchase, application for international roaming, stored value on mobile prepaid cards, application for electronic bills, fault repair report, query of light generation supply and installation distance, store reservation
2G pseudo base station detection function: This function allows users to be reminded or notified when receiving 2G pseudo base station signals, but it does not have the function of blocking 2G pseudo base station signals. The company does not guarantee any loss or damage suffered by users due to receiving 2G pseudo base station signals. Users should still exercise caution when receiving any suspicious messages, websites or links to avoid being scammed and harmed.

If you have more urgent business needs or questions, please dial 123 or 0800-080123 directly from your mobile phone, and customer service staff will provide you with fast service.
Updated on
Feb 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
74.7K reviews
J K
March 29, 2023
Frankly, I want to give negative three stars. This is the worst app I've ever used! I spent at least over three hours trying to get things done in the app but I ended up not getting anything done! I tried to get into the personal service center to manage account. Both the app and it's linked website showed the content for less than one second and then asked me to log in again. That happened over and over again! Update: this app finally worked after midnight!
6 people found this review helpful
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中華電信股份有限公司
March 31, 2023
您好,不好意思,造成您的困擾,感謝您提供寶貴意見,我們將轉請開發單位了解,就客戶反映不佳事宜再做調整,若使用上有任何問題,建請您撥打0800-080-090客服專線,或APP右上角「線上客服」,由客服專員來為您服務,造成不便之處,敬請見諒,謝謝!
Caitlin Hennegan
July 25, 2021
This app is completely useless for foreigners. I talked with Chunghwa Telecom staff and you need a Taiwanese ID to pay on the app. It's 2021! the government has already forced us to change our IDs to accommodate Taiwan's outdated websites and systems, this is ridiculous, we should be able to enter our ARC or passport number into the app without having to go in person to pay. Please make this app accessible for ALL people in Taiwan. 確認證件的時候 為什麼外籍人不能輸入居留證?沒辦法繳網路費
12 people found this review helpful
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中華電信股份有限公司
July 26, 2021
Sir,please enter your Passport number,thanks!
Hawk Lo
March 12, 2024
easy to apply
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中華電信股份有限公司
March 14, 2024
感謝您的肯定,我們會持續加油,希望您能持續愛用,謝謝!

What's new

+4.0.6
bug fix
+4.0.5
功能優化
+4.0.4
簡訊登入自動重登fix
+4.0.3
bug fix
+4.0.2
bug fix