ONE Bank App

ONE Bank Limited

About this app

“1 App” is a digital banking service provided by ONE Bank Limited that designed to enable customers to conduct financial transactions anytime anywhere remotely using a mobile device such as a smartphone or tablet, designed to provide customers with enhanced utility and satisfaction through its out of the box features & functionalities.

“1 App” is a smart banking application which is designed to provide some unique features and functionalities in addition to the general features to make transactions anytime anywhere such as to know account balance and latest transaction information, make utility bill payment and P2P payments, make card transactions and card payments, make funds transfers to ONE Bank accounts or other Bank accounts. In addition to these general features, “1 App” will have option to make Service Request like Solvency Certificate Issuance, Tax Certificate Issuance, Pay Order/ FDD Issuance and make Emergency Service Request like stop payment instruction, cheque book requisition with option to receive feedback directly from app, etc. “1 App” will have additional facility like Messaging Service for Promotional Offers, Campaign Offers, System Down Messages, Awareness Messages directly from the app.

“1 App” will provide customers an Omni Channel Experience and a smart banking option that is easy to use, fast and flexible ensuring enhanced security with “Two Factor Authentication” 2FA. Therefore, banking with “1 App” will reduce the cost of handling transactions by reducing the need for customers to visit the Bank Branches for various banking transactions.

Ratings and reviews

Worst app I've ever experienced. It takes thousands of attempts to sign into the account. I'm tired of seeing "sorry, request cannot be processed at this moment, try again later". Must have update the app regularly and fix the errors. It's annoying and waste a lot of time. I'm giving it two stars just because the interface is decent. Otherwise it's not even worthy to get zero star. I hope you'll fix the problems soon and I wish to give it more stars.

After the OTP verification, it's just loading. I have tried multiple times, it's not login.

*App Broken After Update* : Since the latest update, I cannot log in at all. The app shows "Sorry the request cannot be processed at this moment. Please try later" for days. The previous version worked perfectly. This needs an urgent fix. I am living abroad and this app is very important. Also, please increase the NPSB transfer limit to 3 lacs as per Bangladesh Bank's guideline, like other banks have done. Regards, Dr.Sakib

What’s new

• Fixed issues affecting card endorsement value display
• Improved clarity of card details
• Added FDR account opening with reference option
• Enhanced screen orientation support
• General performance and stability improvements