CIC: banque assurance en ligne

34.9K reviews
Content rating
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About this app

Discover CIC Bank's online account management app.
Online banking, insurance, loans, stock market, etc. Access all the essential features in a single mobile application.

Performance, Speed, Personalization, Security and Proximity.
The CIC application meets your expectations by offering you a maximum of services.

Manage your accounts securely.
Find your customer area on all your devices! Accessible 7 days a week, 24 hours a day by downloading the CIC mobile application on your tablet or smartphone.
The application is free and access to accounts is with your usual username and password, used on or by biometric fingerprint, as well as easy recognition.

From the CIC app, navigate to:
-Your online bank accounts,
-The personalization of your customer space,
-The balance of your bank account and your last transactions,
- Sending transfer orders between your accounts or to your beneficiaries,
-Easy addition of a new beneficiary,
- The simulation of real estate credit & savings,
- The simulation and subscription of consumer credit,
- The categorization of your expenses and budget management in a graphical way,
-The Mobile Confirmation to secure sensitive operations (internet purchase, online payment, transfer) by validating your actions from your phone,
-The uncapping and the opposition of your bank card

-Mobile payment,
-Download and share your RIB and IBAN,
- The geolocation of the nearest bank branches and CIC cash dispensers,
- The possibility of receiving and transmitting to your adviser documents in complete confidentiality,
-The activation of the "I travel" option to notify your adviser via the app during a trip abroad.

-An emergency and assistance section
- A virtual assistant
-A search engine to find your operations.

From the same interface, you can also access the functionalities related to our various products and services:
COURSE J – THE ACCOUNT for 12-17 year olds
1 account - 1 card - 1 app
For your teenager, it is the possibility of receiving their pocket money, spending, saving, managing their budget and for you to accompany them. The CIC application allows you to:
- Follow his account in real time,
- Fund the account by immediate transfer,
-Be notified of each transaction on the account,
- Temporarily block your bank card,
-Activate or deactivate certain features (internet payment, withdrawal and operation abroad).

-Consultation of all your bank or insurance documents and contracts,
- Simulation of auto and home insurance quotes,
-Declaration and follow-up of car or home claims.

-Management of health expenses and follow-up of reimbursement of care,
-Simulation of reimbursements for certain medical acts,

-Access to stock market prices and CAC40 share values,
-Consultation of your securities portfolio,
- Sending and monitoring orders on Euronext stocks...

-Contact by phone or secure messaging,
- Make an appointment with an advisor, by video, in an agency or by phone.
- Notification of news from the CIC bank or your agency (closure, works),
-Access to the directory of useful numbers and contact details for your agency.

The CIC is listening to you on social networks. Join us to discover, react and discuss with us!


A technical or functional problem? Contact us:
-By Mail: describing the problem and specifying that it is the Android application,
-By Telephone: 09 69 39 00 22 (Call not surcharged).
Updated on
Nov 23, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
34.9K reviews
A Google user
January 7, 2020
The APP should send the confirmation code to 2 numbers simultaneously (I register one number in France and one number when I live abroad for 6 months). Otherwise I need to go to the CIC BANK before leaving the country each time. At the moment It's impossible to change from one number to the other on-line when you're out of the Country, because the confirmation of the change goes back to the original number which is not accessable if you're out of the country. Additional confirmation to an E Mail address woud also solve this problem.
14 people found this review helpful
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A Google user
November 28, 2019
Terrible. Everything is written in French. Since I speak English and German but not French it is a nightmare using my computer plus a mobile phone to prove my identity when I don't understand the directions. Since the CIC wants to attract English people they should make it easy by giving the choice of English right at the start.
40 people found this review helpful
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Bilal Irshad
July 24, 2021
Very difficult to use only in french. English or German languages should be consider as an option.
12 people found this review helpful
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Euro Information
July 26, 2021
Bonjour. Nous vous remercions pour vos remarques que nous transmettons à notre équipe de développeurs. Cordialement.

What's new

Nouvelle version…disponible de l’application CIC
Découvrez vite la nouvelle version de l’app CIC :-)
Afin d’améliorer votre expérience nous avons fait d’importantes évolutions.

Nous espérons que cette nouvelle version répondra à vos besoins. Pour la découvrir, téléchargez la nouvelle version de l’application.

A très vite,

L’équipe app du CIC