Keystone Connection

CINC Systems

About this app

The KPPM Connection Homeowner and Board App is a mobile-friendly way to interface with your community association. You will be able to make payments, view your account, and access community information all in one place.

If you already have a login to your association website, you can log in to the App using the same email address and password you use for your association website. If you do not have a current login to your association site, simply click the register button and submit your information. Once your registration is approved, you will receive an email with a link to set your password and then you will be able to log into your account directly from this app.

If you already have a login and do not remember your password, click the Forgot Password link, enter your email address to request a password reset and you will receive an email with a link to set your password. Once set, you can log in with your email address and new password.

Once logged in, Homeowners will have direct access to the following features:
a. Easily switch between accounts if multiple properties are owned
b. Homeowner Dashboard
c. Access association documents
d. Access association directories
e. Access association photos
f. Access Contact Us Page
g. Pay Assessments
h. Access violations – add comments and take pictures from mobile device to add to violation
i. Submit ACC Requests and include pictures and attachments (pictures can be taken from mobile device)
j. Access homeowner ledger
k. Submit work orders and check on status of their work orders (add comments and take pictures from mobile device)

In addition, Board Members will be able to take advantage of the following features:
a. Board Tasks
b. ACC Review
c. Board documents
d. Violations Review
e. Invoice Approval
f. Work Order Review

Ratings and reviews

reoccurring payments suck, you have to set dates for quarterly or monthly instead of just paying off the balance every instance and I end up getting charged delinquent fees! Auto pay should be simple, pay off the balance every instance a balance incurs. Instead its a janky messy reoccurring payment system that always back fires on you

The new website and app are absolutely terrible. Every time I need to make a payment I have to enter my information all over again. My property address does not save and my payment method does not save. I'm wasting my time entering my information. Fix this please!

No records of payments. App always crashes. And, as if right now I can't get past the loading screen. UPDATE. now, biometrics doesn't work.