
Tengku Marahaini
Attempted to contact support via email regarding an unauthorized purchase, but they have completely ignored my messages. They are refusing to assist with a refund for a transaction made without my consent. Extremely poor customer service and unprofessional behavior. Avoid this app. I don't even want to give any star actually 0/5.
1 person found this review helpful

Sandi Hernandez
SCAM! They prey on children. my 8 yo accidentally purchased a monthly sub ($75). I canceled it less than 2 hrs later, when I saw it on my banking app. I usually promptly remove my pay info after paying for my own subs, but this time I didn't have time before work. I tried reaching out to the developers to explain that it was an unauthorized transaction and requested immediate termination and refund. no response.
16 people found this review helpful

Zell xyrus Xyrus
There was a deduction on my account and it was for this game and I wonder why they deducted it using my back up account without my permission..it would be nice if they would pay attention to this because I got a huge amount and I can't use the game. I sent a message to the developer but no reply so far. I hope they will give me a refund.
76 people found this review helpful