Citrix Secure Access

4.0
641 reviews
500K+
Downloads
Content rating
Everyone
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About this app

Citrix Secure Access (formerly Citrix SSO) app enables secure access to business critical applications, virtual desktops, and corporate data from anywhere at any time, providing an optimal user experience with the NetScaler Gateway.

Secure Access features:

• Full layer 3 TLS connectivity to NetScaler Gateway using Android VpnService framework
• Per-app connection flexibility (Provisioning support through MDM systems)
• Android Enterprise managed configuration support
• Always-On connection support with client certificate on Android 7.0+
• Multi-factor authentication support with client certificate
• Seamless session maintenance during network changes
• Multi-language support
• Built-in support for emailing logs

One Time Password (OTP) features:

• One Time Password generator using TOTP protocol
• Add/manage OTP tokens using QR Code
• Second factor authentication using push notifications
• Multi factor authentication with biometrics support on Android 6.0+

Requirements:
Credentialed access to a NetScaler Gateway installation with release 10.5 or later. Please contact your organization’s IT group for connection information.

Citrix Secure Access app in a managed Work Profile or Device Profile:
• If you are deploying Citrix Secure Access app in a managed Work Profile or Device Profile, it uses QUERY_ALL_PACKAGES permission. This permission is used by enterprise administrator to provision managed VPN configurations. A managed VPN configuration allows controlled access to the VPN session from specific applications on your Android device from the Work Profile or the Device Profile. It is also advised to pre-grant POST_NOTIFICATIONS permission to Citrix Secure Access app so that it can show VPN status and Push notifications to the user on Android 13 and later devices.
Typically, Citrix Secure Access app does not collect any personally identifiable data from managed Work Profile. No information from personal profile is accessed.

Languages:
Citrix Secure Access app supports English, German, French, Spanish, Simplified Chinese, and Japanese languages

Help docs:
https://help-docs.citrix.com/en-us/citrix-sso/citrix-sso-for-android/use-sso-app-from-your-android-device.html
Updated on
Oct 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
609 reviews
Rajeev Ranjan
September 22, 2024
Unable to access this app,as an error message reflects on screen"switch block untrusted server off"however untrusted server is already off. Kindly provide solution.
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Citrix Systems, Inc
September 26, 2024
Hi, sorry for the inconvenience caused. Please enable debug logging on the app, reproduce the issue and share the logs with your NetScaler Gateway administrator to troubleshoot the issue.
rajeev ranjan
October 1, 2024
As solution provided from your side, despite enabling debug logging on the app still not able to access this app as same error message still persists "switch unblock trusted server off "however untrusted server is already off. Kindly provide solution.
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Citrix Systems, Inc
October 2, 2024
We regret the inconvenience. The switch for turning off "Block untrusted server" is only for testing with non-production NetScaler gateways. The message means that your administrator has incorrectly configured the NetScaler gateway server certificate. Please work with your NetScaler gateway administrator to resolve your issue.
Francois Botha
May 5, 2020
Does the job, but needs some obvious UI improvements, eg ability to disconnect directly from notification tray. Remove the notification that I can't swipe away when a successful connection is established (I need to access my Chrome address bar straight away and the notification is in my way). Stay on same login screen if I mistyped my password.
28 people found this review helpful
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Citrix Systems, Inc
May 6, 2020
Thank you for valuable feed back. It will help us in improving the app.

What's new

- Citrix SSO app is now called Citrix Secure Access app
- Enhance automatic Always-On VPN connection restart
- Misc. performance and stability improvements
NOTE: MDM admins are advised to allow POST_NOTIFICATIONS permission

For documentation about new features, see What's new in Citrix SSO for Android release notes at https://docs.citrix.com/en-us/citrix-gateway/citrix-gateway-clients/citrix-sso-release-notes-android.html