
David Wilson
I'm sorry, but randomly swapping the Approve/Deny buttons is a little ridiculous. This should have been made a configurable option, and not had the option changed by default. At the very least, the user should have been notified about this change. As an MSP, this has me reconsidering my recommendations surrounding DUO. A company that makes changes that can negatively impact a user without basic considerations to those users ( notification or configurable option) is hard to recommend. 0/10
133 people found this review helpful

Cody Lusk
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Edit: Many improvements over the year warranted a rating bump. Original: Deciding on implementing Duo or Authy for a project. So far, Authy is winning hands down. Duo's backup is super limited. There's no timeout countdown on screen. Inconvenient to have to open the app then again open the account to use. It seems the biggest problem with this app is that it tries to control how you use it, instead of you controlling it.
14 people found this review helpful
Duo Security LLC
May 10, 2018
Hi Cody,
Thank you very much for your feedback and suggestions. I am happy to share that Duo Mobile version 3.21.0, which will be available starting May 21, will add a countdown timer for TOTP accounts and additional design improvements.
We are also working on backups including third-party accounts, but there is no ETA yet for this feature.

Madina Besolova
Absolute nightmare! You better hope the screen on your old phone never breaks or you will never gain access to your social media. I'm locked out of my business page and the only resource Duo offers is to contact Instagram support. There is no such thing!!!! No one to contact. I am beyond pissed and on top of paying for a new phone, have to now pay for the screen on my old phone to be fixed so that I can use Instagram again. BE WARNED!!!!
72 people found this review helpful