Pegi Gibson
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The pieces freeze before you get them where you are moving. You don't need a screen shot. All you would see is a puzzle piece sitting on the board not where it should be. It is not moving at that point. The easiest thing to do is to shut down the game and restart it. (Other things work but take longer without working better.)< And you might need to do that 3 or 4 times during 1 puzzle. So many people reporting the same thing, this is major. Please address this dmm before people quit.
31 people found this review helpful
Hi! Thanks for your honour feedback. It is very crucial for us. We are so sorry to hear that. We know about this issue and do our best to fix it. Feel free to share with us any suggestions on how we could improve our game at š§support@cleverside.com or via the Ā«Contact UsĀ» section in the app. We'd love to hear from you!
Ms. RL Steele
I have played many online puzzle games. The reviews that say these pieces do no slide well are 100% correct, nor do they have a big enough nor strong enough magnetic pull. Often, I have to mess with them to sit into the slot where they obviously are meant to be. I am 67, and my fingers have stiffness, so struggling with the pieces hurts. If you can fix this shortly, I will keep your app; if not, I will uninstall it. Please make it easy for all ages. Thank you.
34 people found this review helpful
Cleverside
February 28, 2022
Hi! Thanks for your reviews. We are really disappointed that you weren't satisfied with our app. We'll try to improve our service as soon as possible.
Alan
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After the latest update, I have had problems. I use the app, then I set my phone to lock. When I unlock the phone, Jigsaw tries to play an ad. The ad doesn't show, Jigsaw crashes and restarts.
7 people found this review helpful
Cleverside
December 5, 2022
Hi there! Thanks for reaching out to us. We are sorry that game doesn't work for you. Please, write to support@cleverside.com describing your issue and we will try to solve your problem. We hope you'll give the game another chance and change your opinion on it.