Clipper

MTC Applications

About this app

The Clipper app is here!

- Add your Clipper card to Google Pay
- Manage your account(s)
- Load cash value and transit passes
- Plan your trips

Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. The new Clipper app lets you manage your Clipper account from your phone—add value, view your history, and plan your trip!

Download the Clipper app today!

Pay with Your Phone
The Clipper app gives you step-by-step instructions for setting up a new Clipper card or transferring an existing Clipper card to Google Pay.

Manage Your Account
The Clipper app gives you the same account access as the website, but on your phone! You can register a new card, load cash value and transit passes, set up Autoload, view your recent activity, and other features. You can also manage multiple Clipper cards in one place.

Plan Your Trip
The Clipper app has real-time transit information and helpful trip planning tools to make getting around the Bay easy! You can view nearby transit options and routes, get real-time travel and arrival information, and save your favorite locations, stops, and stations.

Clipper serves 24 transit services in the San Francisco Bay Area:
AC Transit
BART
Caltrain
City Coach
County Connection
Dumbarton Express
FAST
Golden Gate Ferry
Golden Gate Transit
Marin Transit
Muni
Petaluma Transit
SamTrans
San Francisco Bay Ferry
Santa Rosa CityBus
SMART
SolTrans
Sonoma County Transit
Tri Delta Transit
Union City Transit
Vine
VTA
WestCAT
Wheels

Ratings and reviews

the update made things worse. I can't log in to my account. I ended up missing my train to go to work.Every time I try to log in, I keep getting an error message. Update: after trying several times to log in, now I get a message saying that my password and email don't match existing records. I'm using the same email address a.d password I've used to log-in. I tried calling customer support, but they told me they couldn't do anything at the moment because of the upda and to just call back later.

The app doesn't work (even the page to contact them is broken) and if anything goes wrong you will pay for it ... because if you try to get them to fix the mistake, you'll end up on hold for forty minutes (there is no call back option) ... and at the half hour point or so Clipper support will hang up on you. And they close at 5pm. Essentially the entire Clipper program is great until anything goes wrong ... and then it becomes a giant scam to make you pay for a trip to SF that you never took.

Terrible. After the recent update I can't even use the app. It takes forever to load. I can no longer add a primary payment method, the amount that's on my clipper card is always wrong when viewing it through the app. It's terrible. They need to fix this app asap. If I could give it no stars at all I would do just that.

What’s new

Thanks for using the Clipper app! You can now enjoy the following in the app:

• Immediate availability of cash value and passes
• Real-time card balances and transaction histories
• A chat customer service option
• A shopping cart experience
• The ability to manage others’ accounts or have them manage yours
• Transfer value between cards
• Request a fare adjustment
• Purchase a pass with your card balance
• Split the cost of a pass across two payment methods