My Intratone

Cogelec

About this app

"My Intratone" is an app that allows you to speak to your visitors via your smartphone or tablet. Whether you’re connected to WIFI or 4G**, you will be able to receive video calls.

Receive access requests

Even if you’re away from home, you can now talk to your visitors. You can choose whether to open the door or not. It’s simple and efficient.

Manage your devices

You can add one or several devices to use to open the door. Got a new phone? Don’t worry, you can add or delete devices that are set up to receive video calls.

See your history

This feature allows you to view your video call history. It gives you the chance to check who called in case of any doubts.

Installation

First of all, it’s important to check that you are eligible to use this app. The app is part of the Intratone product range. Make sure that your landlord, property manager or owner offers this service.
Don't your calls come in video? Video calls require high-speed internet access (3G, 3G+, 4G, WiFi...). If your app does not have access to the Internet during the call, you will be contacted in audio. In this case, you can open the door with the * key on your device.
Some flip cases or covers, such as S-view, that allow you to view the smartphone's screen by area or transparency, can block calls and are therefore not compatible. In case of malfunction, consult the smartphone manufacturer.
Got a query? Feel free to write to us and we’ll get back to you.
(**) Using the mobile internet network provided by your phone company during a video call may result in additional charges.

Ratings and reviews

Only managed to use the actual app to view and open the door 3 times since installation. Majority of the time it's a audio call from France and it was never explained that that's what would happen when the app doesn't work as I thought it was a spam/scam calling. Also since being updated within the last week, it's kicked me off the system and when I put my number in to verify, it fails every time

i can no longer sign in the application. it was still working until around 2 weeks ago. after providing my phone number, I received an error "verification failed". it

Council supposedly spent a million quid on this so-called intercom.... very rarely works properly and doesn't help with other particular residents constantly using my number to get in instead of using their own keys/numbers. Would be zero stars if it was an option