NS International

1.67K reviews
Content rating
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About this app

The only thing you need besides your passport. The NS International app is new and improved! Thanks to your feedback we were able to add some amazing new features, such as our “MyNS” environment. This is a safe and personal environment for our customers who regularly book international train trips.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
Updated on
Nov 30, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
1.67K reviews
Masja Schmidt
June 6, 2022
I guess it is nice to have a place to store your tickets, which is working fine in this app. However, the travel information is often not correct, which defeats the purpose a bit. In the end, I am still googling to find the best connection myself. Especially on the Brussels-NL route, trains almost never go the way the app suggests. Would be super nice if the correct and up to date travel information is integrated in the app, perhaps also suggesting alternative routes in case connection cancels.
5 people found this review helpful
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Rémi Roux
November 13, 2022
Never trust this app. I used it 6 times so far, there are no updates about train which are delayed (happened 3 times), and the app ask me to take trains which do not exist (happened once), or that stops before my final destination (happened once). So in total, 1/6 journeys without stress. If you use it, please also double check.
1 person found this review helpful
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Tom Humbert
July 10, 2020
It's a fine app, sure, does the expected minimum. It can store tickets, that's at least worth 2 stars. Minus 3 because it doesn't suggest to get out 2 stops earlier to catch the same train at a different station. It even goes as far as telling me that It's not possible anymore to catch the next train. In bright red colors. Yeah, I thought of it myself, but I want to be able to trust my apps.
12 people found this review helpful
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What's new

This release contains the following improvements:
- Made an adjustment for booking a ticket.