Collective Health

CollectiveHealth, Inc.

About this app

If you’re a Collective Health member, it's time to make accessing and managing your health benefits easier with our app.

With the Collective Health app, you can:
- Access your insurance cards on-the-go
- See your medical, dental, and vision benefits—all in one place
- Get your questions answered quickly by our highly trained, compassionate Member Advocates
- Find in-network doctors and specialists in your area in seconds
- View your claims, understand what you owe, and why

To get started with the app, you only need your Collective Health login (or your member ID), and the last four digits of your Social Security Number. Start getting the most out of your healthcare!

About Collective Health:
Covered by the New York Times, Fortune, the Wall Street Journal and TechCrunch, Collective Health is a technology company working to create a health insurance experience you love—yes, we said love. We work with companies to give their people the healthcare experience they deserve, with tools that help members understand healthcare costs, find doctors in their area, and make the most of their health benefits.

You can find out more at www.collectivehealth.com

Ratings and reviews

Good first steps, but there is not a way to see what claims you have already submitted that are under review/being processed. The "find in-network provider" tool does not always find all in-network providers, and it seems to have trouble distinguishing between in-network for PPO vs. in-network for EPO. Very good customer service when you have a problem.

I have an extremely frustrating experience using this app. Tried to submit a DCA expense with attachments over the last 5 days and it kept failing on me, asking me to retry. This is not a network issue as I verified my wifi connection. Wasted almost 30 min of my time and I JUST want MY money back!

No notifications on Android because the app doesn't request to set them. Dev needs to fix this. Good luck tracking multiple reimbursements. Chat works great but records not so much. As a service, they're not bad. As an app.... No notifications? Come on.

What's new

On the app homepage, you’ll notice three new buttons that allow you to quickly explore your coverage, find a provider, and submit a claim. We’ve added an option for you to view your coverage cards, and your deductible information is now available right on the homepage for easier access.
You’ll experience smoother transitions as you navigate through the app, particularly in Get Care and Cards.
We’ve added new illustrations that make exploring your health benefits information more eye-catching.