Thrive: Workday Food Ordering

Digital Hospitality - CGC

About this app

Starved for time? Find a meal fast with clear menu options, custom choices and pickup options that suit you. Feed your workday with Thrive!

Here's what you can expect:

Connection to great food
Thrive partners with your workplace to connect you directly with the food menus at your location. View what's for breakfast or lunch well before you get there.

Custom choices
View custom options available on food menus to help you make choices to match your taste.

Order on the go
Extra busy day? We have those too. Now you can order ahead and find a pickup time on your schedule.

Flexible ordering
Not sure what to eat? You can re-order items from your past orders and browse your order history. Select locations also offer Scan & Pay flexibility to easily add grab and go items on the spot.

Safe and easy checkout
All major credit cards accepted at checkout using secure encryption, including Google Pay. Expensing a meal? Use your personal or company card and we’ll send you the receipt.

Ratings and reviews

the app is pretty disappointing. they recently removed the ability to view the menu. so now I never know what is being served unless I go to the location. it also constantly pings me to turn on notifications even though I don't want to. this should be a one time setting that I can come back to if I want to. lastly it says there is a reward program but when I go into my account settings there is no place to track the rewards. I asked support and the AI told me there is no rewards.

customer service nightmare (only AI) most frustrating experience ever. I dont understand why its already happened 3 or 4 times that my food goes missing, it isnt there when I go pick it up, and im left with the option of asking for a refund or just taking it as a loss. I used to be able to talk to a human who made it, albeit frustrating, still possible to get a refund now they just want me to talk to some dining team that isnt here or will have to wait to see tomorrow. Horrible experience.

Absolute dumpster fire of an app and UI. When you add something to the basket to order, it just sometimes decides not to go there automatically. It makes you enter your phone# and order location every time and when you update info it says "processing order" even though its just taking 10sec to add said phone#. Sometimes it says there was an error and it couldn't add the item to the basket, but when it finally goes to the basket, there are multiple items. Stuck using it at work. 0 stars.

What’s new

Update. We've made some behind-the-scenes updates to keep the app running smoothly and reliably. Some necessary tweaks that add up to a better experience for you.
Bug fixes. We sent some small ones packing. Keep your feedback coming, it helps us improve!