
g g
customer service nightmare (only AI) most frustrating experience ever. I dont understand why its already happened 3 or 4 times that my food goes missing, it isnt there when I go pick it up, and im left with the option of asking for a refund or just taking it as a loss. I used to be able to talk to a human who made it, albeit frustrating, still possible to get a refund now they just want me to talk to some dining team that isnt here or will have to wait to see tomorrow. Horrible experience.

Skyler P
Unable to buy food! Nothing scans! What is even more insane- someone else will come up with an IPhone and have no problems scanning the exact same item. but if I contact support, they'll tell me they don't have that item in their database!? What?! I had to wait for them to add it, message me to try scanning now, and it worked. I tried it again today and same thing, NOTHING scans or is in the system for me. But someone else will walk up, grab something, and it scans perfectly- no issues.
1 person found this review helpful

Rex T
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Absolute dumpster fire of an app and UI. When you add something to the basket to order, it just sometimes decides not to go there automatically. It makes you enter your phone# and order location every time and when you update info it says "processing order" even though its just taking 10sec to add said phone#. Sometimes it says there was an error and it couldn't add the item to the basket, but when it finally goes to the basket, there are multiple items. Stuck using it at work. 0 stars.
35 people found this review helpful