Concetti Check

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About this app

The Concetti “Check” App is the ultimate way to interact with the Concetti service team.

With Concetti “Check” our Hot Line and Spare Parts teams are just a click away.
Log in and let yourself be guided by our highly specialized support technicians.

The Concetti “Check” App allows you to:

• Live chat and video-chat with our Hotline for quick and easy troubleshooting
• Avail yourself of the Augmented Reality feature for easier fault-finding
• Live-chat using the your Smart Glasses
• Attach a photo or video of any fault you are experiencing
• Use the Multi-Lingual Function for quick and simple interaction
• Assist the Concetti team during a Remote Service Call (Teleservice-tool required)

And that is not all! With the Concetti Check application you can carry out multiple operations:
• Access our FAQ and Knowledge Base areas for easier maintenance and troubleshooting
• Open a Service Ticket or a Spare Part Ticket
• Check the status of your open and closed tickets
• Extract data from files
• Request information regarding new formats, modifications and upgrades.

What’s new

- Added support for audio-only calls.
- Improved assistance stability and quality.
- Improved translations in chat and assistance.
- Updated DWI module.
- Fixed some errors.