Philips Home Access

Shenzhen Conex Intelligent Technology Co.,Ltd

About this app

Philips Home Access App lets you easily and securely control and monitor all your devices. You can use the Philips Home Access App to control connected smart lock and other Philips Home Access devices,and even control connected devices remotely.

Ratings and reviews

Every few months there are issues. It will frequently duplicate recordings or include a follow up recording in which nothing is observed in frame. And the app won't log in and will say that my account doesn't exist. There's also the continual latency between video starting from the motion to it actually showing up in the app to view. I would avoid the Philips environment unless you need to use Philips smart products. The unreliability is concerning.

Terrible. I told the application to keep me logged in, and this worked well for a couple of months. It finally logged me out for some unknown reason, and now I cannot get back in. Even if I reset my password and double and triple check that all of the information is correct, I cannot log in. The lock/app functionality is inconsistent. Sometimes the lock doesn't actually open or close, and the app sends erroneous notifications pretty often. Even when I'm standing in the room, looking at the loc

Ignores Detection zones. I have the doorbell with indoor chime. If your house can see the sidewalk then it will alert you and record every person that walks by. I even set the detection zone to my steps, set sensitivity to low and it still alerted me to a human "Someone Passed by" in a parking lot across the road! It's the boy who cried wolf. The only thing you can do is give feedback. no support contact. Great Device. Bad software!