Hik-Connect - for End User

Hik-Connect

About this app

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.

Key Features：
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login

Ratings and reviews

I'm facing a lot of trouble after updating the HIK-VISION for the newer version. Even though my mobile data connection and home network connection is running good, the individual camera's doesn't ''load'' at all. It takes about 10-15 mins to load one camera channel. After the update the bandwidth and the connection between them have a huge difference. Try to sort this out. Currently facing a lot of trouble..

The app crashes while starting up. The individual camera screens buffer all the way to 85% then crashes. Even when rebooting my phone, it just doesn't go in. It works maybe 20% of the time. For security peace of mind, I'd say this app is lacking.

So disappointed with this app. Worked fine when I had the CCTV installed but it's not working at all now, which I can only assume is down to the latest update which others have mentioned. It either says "The device is offline"which it's not or it will start then just continually buffer around 70%. I've uninstalled and reinstalled to see if that helped but it didn't. I've checked the CCTV unit and that's working fine and my Blink camera is also working fine.