Copia App

2.9
2.14K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Why struggle travelling long distances to shop, paying for goods at higher prices and painfully transporting your goods back home?

Shop for thousands of essential, high-quality products from the comfort of your home any time of day or night with Copia App. You can also shop for your loved ones living in mashinani, no matter where you are in the world. All deliveries are free through the nearest Copia Agent.

Furahia convenience ya online shopping with Copia App!
Updated on
Apr 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
2.12K reviews
Franklyne Abung'ana
April 24, 2024
Takes time to load. They also lock comments section to avoid customer's complaint. My order failed they took me through circles not wanting to refund. By the time I am writing this review my order had taken almost a week and I am not sure if I will be refunded. They always give the same answer now and then. This has been the most stressful experience with copia.
14 people found this review helpful
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Purity Gichobi
February 27, 2024
Copia is the worst online shopping app, especially with refunds.. I am very disappointed... I ordered some goods,then some were not delivered and the said they were refunded, later on after following up,they said I should place another order, which I did, on delivering the goods they said that I should pay again, so they went back with the goods and said that I should call Copia again and explain the situation. Na wakaenda, a very rude delivery team... I really regret knowing and trusting Copia
234 people found this review helpful
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Copia Global
February 28, 2024
Hi Purity, we sincerely apologize for the inconvenience you've encountered. This is not the level of service we aim to provide to our customers. We understand your frustration, and we would like to pick up the issue and ensure its resolved. Please share your contact details with us via WhatsApp at +254709339000 and we promise we will look into it.
fiona Kuchio
February 15, 2024
Its the best shopping app free delivery but when it comes to dealing with customers complains you would never wish you had ordered with it its tooooo slow😔 i personally i keep calling and am given the same answer daily we are dealing with it give us a few hours but i never get feedback thats bad because anxiety wont wait for a few hours people..help a customer in distress
273 people found this review helpful
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Copia Global
February 16, 2024
Hi Fiona, we sincerely apologize for the inconvenience you've experienced and we apologize for the delay. The order has been successfully handed over to the agent and is now available for collection.

What's new

We have made improvements to the commissions page, selecting of delivery locations, general improvements to your experience on the app while shopping and fixing crashes experienced on previous versions.