Field Service Manager

JLL

About this app

There is no cost for the mobile app, but it requires a working trial, or paid subscription of the WorkTrack Service Management. To log in use the same company name you use to log in on the web. Contact support if you have questions.

The features in this app include:
* View Manage "Active Work Orders"
* Process Work Orders
* Process Service Agreement Work Orders (part of an optional module)
* Add and View Time Card Records (part of an optional module)
* View Work Order Details
* Accept Signature on Work Order
* Email Work Order
* View and Edit Custom Fields
* Configure Work Order Lists
* Configure Work Order Details page
* Error Reporting/Send Log
* Receive Work Order Alerts
* View and Add Text Notes
* View Picture Notes
* Attach Picture Notes from Device Albums
* Attach Photos from the Device Camera
* View Equipment Service History
* View and Edit Equipment Attributes
* Add Equipment to Site through Work Order
* Change Equipment on Work Order
* See Work Orders Where I am Secondary
* Send GPS Location from the Field
* Price Up Invoice from the Field
* Email Invoice
* Take payment in the field though (additional fees apply)
* Email Receipt
* View and Manage Received Alerts
* Configure Mobile App through Settings
* Create new work orders and customers
* Assign/Reassign work orders
This application is NOT compatible with CorrigoNet or WorkTrack Facilities Management.

Ratings and reviews

Whomever came up with this app, I'm going to find you and smash your freaking phone! I'm trying to use the app while I am working and I cant access my daily work schedule, while I am working, without getting endless alerts about the other 15 guys out in the field, all having the same issue, FIX THE BUGS!

Great way to keep track of jobs. there are plenty places to make notes for details about the job.

App keeps crashing and force logging you out and making you reinstall. This is the 3rd time in 3 months that I have had to Uninstaller and reinstall.

What’s new

The latest release contains a number of minor bug fixes.