
Jimmar and Amber Wilson
I was really excited to upgrade to the new Cove Connect system, but the app and the control panel have been way too buggy for the excitement to last. When I go to review the camera the screen is often black and I have to make multiple attempts to view. This is frustrating because when I get notifications (which is hit and miss) I want to see who is at the door in real time. 3 Stars is generous.
50 people found this review helpful

Kristine Ogburn
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From 4 stars to 1. I have no idea what happened with this company but at this point I'm paying monthly for a system that barely works. Yes, I've updated every time it says to. Yes, I've uninstalled and reinstalled the app (numerous times). No, there is nothing wrong with my WiFi.....the app is soooo laggy it's pretty much useless at this point. Can't quickly connect to any camera. Can't see the playback events, and if one happens to come up, it doesn't actually play. Disappointing.

Kirk Crawford
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Even when it "works" the cameras are sluggish and take a long time to load. The app hasn't opened in over a week for me. It launches then once past the login screen it shuts down. Attempted multiple re-installs with no change. Worked with Cove customer service and they couldn't help either and I've not heard back after they said it would be elevated and I would be contacted. Update.... nothing has changed. I got a new phone, same issue. the app opens and immediately shuts down
17 people found this review helpful