ReadyRefresh My Water+

Primo Brands Corp

About this app

Get easy access to your ReadyRefresh® account and keep your favorite beverages stocked with a few taps on your phone. It’s convenient and straightforward to create and manage your deliveries, browse, and shop for products. You can even view invoices and make secure payments on the go.

New Features:

• Sign up to receive email updates as soon as your favorite items are back in stock
• Opt-in to receive push notifications for paperless billing, delivery status, special offers, and more
• Streamlined process for managing deliveries

Key Features:

• Manage your recurring products, make changes to future deliveries, keep track of delivery dates, and view past deliveries
• See account balances, make payments, update payment methods, manage autopay, and opt-in or out of paperless billing
• Unlock savings through personalized special offers
• Easily upgrade to a Refresh+ membership for exclusive discounts
• Change your address easily by visiting Account Details
• Add a gate or property access code to your profile for seamless delivery
• Improved and expanded Customer Support
• Schedule empty bottle pickup
• Create new one-time deliveries for a special event or occasion
• On-Demand Customers can now build recurring orders
• Manage multiple accounts
• Refer-A-Friend

ReadyRefresh® takes care of all of your healthy hydration needs at your home or office. We carry a variety of bottled water, sparkling water, flavored water, enhanced water, 3- and 5- gallon water jugs, and water dispensers. We also carry iced teas, sparkling fruit beverages, energy drinks, hot chocolate, and various supplies.

Some of our most popular brands include Acqua Panna® Natural Spring Water, Arrowhead® Brand 100% Mountain Spring Water, Deer Park® Brand 100% Natural Spring Water, Ice Mountain® Brand 100% Natural Spring Water, Perrier® Carbonated Mineral Water, Poland Spring® Brand 100% Natural Spring Water, S. Pellegrino® Sparkling Natural Mineral Water, Sanpellegrino® Italian Sparkling Drinks, Zephyrhills® Brand 100% Natural Spring Water and our own BlueTriton Pure Life® Purified Water and BlueTriton Splash Flavored Water Beverage.

Ratings and reviews

I can no longer add items to our delivery. Every single time, it goes to the point of saying click her to add to delivery, and it doesn't do anything when I tap it. Every 2 weeks I have to contact support to adjust our order. If this isn't fixed, I will have to look at alternative services as I'm getting tired of having to contact support and wait to hear back if they added to my order

Soooooo glitch-y, I periodically have to Uninstall then re-install even though it updates. App is very limited. Also, lesson learned... to change payment methods, do it on the desktop website. Wouldn't work for me in-app. Overseas Phone support takes a long time for them to figure out what you need and what to do. Online chat is never available, and email is the same as phone. Repeated questions, unsure of issues, etc. I really loved this service when it was Sparkletts, sadly Primo killed it.

Nothing I do in the app actually makes it to the driver correctly. I constantly get the wrong order delivered even though it shows the correct order in my recurring order in the app. I even called to have customer service add it in this time and it was still missing a bottle. I'm getting super tired of being patient so you can work out the bugs but there are other water companies around. This has been an on going issue since you moved over to this horrible app.

What’s new

We have made additional bug fixes and performance improvements to enhance your app experience.