Coway IoCare

985 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Coway smart management solution, Coway IoCare.
IoCare is an IoT-based care solution for observing and diagnosing customer’s daily life.

[Key Features]

# Real-Time Monitoring
The IoT air purifier can monitor indoor/outdoor air quality.

# Convenient Control
You can check and control the product anytime and anywhere.

# Analysis Report
Daily/weekly/monthly reports on the use of IoT product are provided.

# Smart Notification and Product Management
Including air quality and supplies management notification, various contents are available for optimal product management.
[Supported Products]
For Korea
- Water purifier: C(H)P-7210N, C(H)P-8200N/ 8210N/ 8310L, C(H)P-3140N, CHP-5610N, C(H)P-481L/480L, CHP-482L, C(H)P-321N/320N, CHP(I)-390L, CHP-470L
- Air purifier: AP-1521/2021/3021, AP-1515D, APMS-1516E, AP-0818A, AP-0119R/S, AP-2219K
- Bidet: BAS-37A, 38A
- Others: AD-1221E

For the U.S
- Water purifier : Aquamega100 (Non-IoT)/ Aquamega200
- Air purifier: Airmega 300S, Airmega 400S ,Airmega AP-1512HHS, Airmega 250S

For Japan
- Air purifier: Airmega 300S, Airmega 400S, AP-2021A

[Operating Environment]
Some mobile devices may not be supported.
- Android 7.0 OS or later
- IoCare service may differ by product specifications.
- IoCare service may be different for buyers or non-buyers.
- IoCare service is available only when the IoT product is connected to Wi-Fi.
- Coway products supports only 2.4 GHz of Wi-Fi (5 GHz is not supported).
: If the router provides both 2.4 GHz and 5 GHz and 2.4 GHz is disabled, make sure to enable 2.4 GHz in the router’s setting.
※ This app requires permissions to the following services:
Even if you do not allow optional permissions, you can still use the service.

1. Telephone (required) : Check OS version, Receive push message
2. Storage (required) : Update contents
3. Location (optional) : Wi-Fi control for Wi-Fi setup of the product, Provide external air quality information (product's location and your location)
4. Camera (optional) : Scan barcode for add products
Updated on
Jul 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
985 reviews
Chad Walker
March 22, 2022
Interesting analytics and decent integration into Coway account features. However, the remote control access to the purifier itself is shockingly clunky and slow. For how much the wireless feature increases the cost, it needs to be vastly improved. The remote function is far too slow by any standard.
9 people found this review helpful
Did you find this helpful?
Coway Co., Ltd
April 8, 2022
Dear customer, We apologize for the inconvenience with APP. We value having an opportunity to hear more about the issue and go over your machine and App to help ensure that it is performing as intended. Please consider contacting us directly at INFO@AIRMEGA.COM / 1-800-285-0982. We look forward to hearing from you. Thank you.
A Google user
December 5, 2018
We had our purifier for months without using the app because we couldn't connect to WiFi with it. After reading other reviews we put our phone in airplane mode, then the setup worked. Why can't this be noted in the app to turn on airplane mode, (or just fix the bug in the first place)? The app itself works as described. You can control the models and fan speed.
3 people found this review helpful
Did you find this helpful?
A Google user
September 27, 2018
I have two 400s and they both refuse to connect to WiFi. Please fix! Update after placing it in airplane mode and making sure the WiFi is connected to the AIRMEGA (not your router wifi) and it connects perfectly. AIRMEGA needs to change their WiFi connection instructions. Once you make a schedule date/time there is so way to edit or delete it. Please update this so we can.
2 people found this review helpful
Did you find this helpful?