Coway IoCare

1.42K reviews
Content rating
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About this app

Coway smart management solution, Coway IoCare.
IoCare is an IoT-based care solution for observing and diagnosing customer’s daily life.

[Key Features]

# Real-Time Monitoring
The IoT air purifier can monitor indoor/outdoor air quality.

# Convenient Control
You can check and control the product anytime and anywhere.

# Analysis Report
Daily/weekly/monthly reports on the use of IoT product are provided.

# Smart Notification and Product Management
Including air quality and supplies management notification, various contents are available for optimal product management.
[Supported Products]
For Korea
- Water purifier: C(H)P-7210N, C(H)P-8200N/ 8210N/ 8310L, C(H)P-3140N, CHP-5610N, C(H)P-481L/480L, CHP-482L, C(H)P-321N/320N, CHP(I)-390L, CHP-470L
- Air purifier: AP-1521/2021/3021, AP-1515D, APMS-1516E, AP-0818A, AP-0119R/S, AP-2219K
- Bidet: BAS-37A, 38A
- Others: AD-1221E

For the U.S
- Water purifier : Aquamega100 (Non-IoT)/ Aquamega200
- Air purifier: Airmega 300S, Airmega 400S ,Airmega AP-1512HHS, Airmega 250S

For Japan
- Air purifier: Airmega 300S, Airmega 400S, AP-2021A

[Operating Environment]
Some mobile devices may not be supported.
- Android 7.0 OS or later
- IoCare service may differ by product specifications.
- IoCare service may be different for buyers or non-buyers.
- IoCare service is available only when the IoT product is connected to Wi-Fi.
- Coway products supports only 2.4 GHz of Wi-Fi (5 GHz is not supported).
: If the router provides both 2.4 GHz and 5 GHz and 2.4 GHz is disabled, make sure to enable 2.4 GHz in the router’s setting.
※ This app requires permissions to the following services:
Even if you do not allow optional permissions, you can still use the service.

1. Telephone (required) : Check OS version, Receive push message
2. Storage (required) : Update contents
3. Location (optional) : Wi-Fi control for Wi-Fi setup of the product, Provide external air quality information (product's location and your location)
4. Camera (optional) : Scan barcode for add products
Updated on
Feb 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.37K reviews
Mark Dailey
April 11, 2024
Invasive permissions required to use app. The app should NOT NEED THESE INVASIVE PERMISSIONS TO OPERATE an air purifier. 2 star because the app actually operates as intended. I got it to work without the permissions but now they are being persistent for me to turn them on... over aggressively. I used to be able to use the app w/out the invasive permissions. Now, the app will not advance to my required menu without invasive permissions turned on all the time. Good thing I can still return it
3 people found this review helpful
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Don Gaspar
January 25, 2024
Dysfunctional app that doesn't work correctly from the start. It has a setting to link your account from Google, and when you select this it then asks you to enter user ID and password for their site. Very suspicious. It won't connect to my Wi-Fi after more than a half dozen tries. Finally it wants access to your photos and files, notifications and to be able to make calls or you can't use the app. These are some major privacy violations and I recommend uninstalling this app immediately.
6 people found this review helpful
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jason florio
January 23, 2024
This app is terrible. Constantly needing to log in, unlike any other app that I use. So to change control, you must constantly: Click on app icon. Log in. Click on your SSO, click on your SSO user, await authentication and occasionally get prompted to change the password of your SSO every 30 days or so. (then click on control and what you intend to do such as adjust fan speed) I get security but its very frustrating, and no other smart device forces this runaround.
7 people found this review helpful
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