Arctic Spas

Blue Falls Manufacturing Ltd

About this app

Change the lights, activate the jets, check the temperature from anywhere, lock the controls, read the hot tub instruction manual, whatever! New features added regularly.

Requirements:
Arctic Spas brand hot tub equipped with Ecopak brand controls.

Ratings and reviews

I've been having very good luck with the app. It does everything I need it to do. Very innovative for a hot tub. The connection issues likely have more to do with external updates and the programing process needed to keep it all working. It is pretty cool to have the ability to monitor my spa from 2000 miles away. And leave it for weeks at a time without testing the water. Innovative front of the curve stuff in the pool industry.

When I set my router to channel 6, and connected the spa to it, it seemed to have a better connection but still wouldn't work sometimes. When I tried to connect the tub to my wifi router it never seemed to stay connected. I then saw that you need to set your wifi router to channel 6. I decided on hard ethernet wire to my router instead bc the"globalspa" password is not configurable. Anyone that sees and arctic WAP, can connect to it, and if it's connected to your home wifi, they now have free access to your internet (very insecure). With hard wire the app connects reliably. For app improvements, I would suggest to add a save button on the power management (main and peak hours) page and a popup that the settings were saved. It seems that a lot of times my changes wouldn't save when I backed out and came back to the window to look at the settings again. It never saves if you use "< Power Management" button on the top left. I had to use my phone's back arrow to get it to save. Arctic should trash the wifi router option and just add a quality powerline ethernet adapters to the spas, this would be more secure and reliable and shouldn't have as much problems as wifi.

I have only had my spa for a few days, but like others have already said, the app has constant connection issues. Not off to a great start. Update: now a few weeks into Arctic Spa ownership, and the app won't open at all. All I get is a message that says, "Arctic Spas closed because this app has a bug. Try updating this app after it's developer provides a fix for this error."

What’s new

- Brought back online status to spa selection
- Bug fixes