Arctic Spas

Global Spa Components

About this app

Change the lights, activate the jets, check the temperature from anywhere, lock the controls, read the hot tub instruction manual, whatever! New features added regularly.

Requirements:
Arctic Spas brand hot tub equipped with Ecopak brand controls.

Ratings and reviews

This app and capability is awesome when it works. Connections drop A LOT. I like to leave the tub at a lower temperature and when i want to use it turn it up. If i can connect it's great, but once i turn it on, it drops the connection so i can't use other features. I haven't been able to connect to the hot tub in weeks even though the ethernet connection is there. I think if there was a "keep alive or heart beat" to keep the connection up that would help.

It works, then it doesn't. The UX is poorly designed. They took the old-school panel UI and turned it into an app without leveraging the newer technology. I should be able to select the color of the lights instead of having to push the button repeatedly until I get the desired setting. What does the EZ button do? It turns everything on. Why does it not just say its function? Also, you have to click twice to engage (the same # of clicks to do it with the other buttons). Poor customer support.

Went from a good, professional looking user interface to cheap and ugly looking. The spaboy page looks like it was copied from a kids game. This app is not showing the status of the tub (heating, filtering, etc.) At times I hear the tub running for no apparent reason, but if I go out and check the panel on the tub, it says it's heating. The app is not showing that. On the positive side, the app is no longer crashing.