Arctic Spas

Blue Falls Manufacturing Ltd

About this app

Change the lights, activate the jets, check the temperature from anywhere, lock the controls, read the hot tub instruction manual, whatever! New features added regularly.

Requirements:
Arctic Spas brand hot tub equipped with Ecopak brand controls.

Ratings and reviews

I have only had my spa for a few days, but like others have already said, the app has constant connection issues. Not off to a great start. Update: now a few weeks into Arctic Spa ownership, and the app won't open at all. All I get is a message that says, "Arctic Spas closed because this app has a bug. Try updating this app after it's developer provides a fix for this error."

This app and capability is awesome when it works. Connections drop A LOT. I like to leave the tub at a lower temperature and when i want to use it turn it up. If i can connect it's great, but once i turn it on, it drops the connection so i can't use other features. I haven't been able to connect to the hot tub in weeks even though the ethernet connection is there. I think if there was a "keep alive or heart beat" to keep the connection up that would help.

When I set my router to channel 6, and connected the spa to it, it seemed to have a better connection but still wouldn't work sometimes. When I tried to connect the tub to my wifi router it never seemed to stay connected. I then saw that you need to set your wifi router to channel 6. I decided on hard ethernet wire to my router instead bc the"globalspa" password is not configurable. Anyone that sees and arctic WAP, can connect to it, and if it's connected to your home wifi, they now have free access to your internet (very insecure). With hard wire the app connects reliably. For app improvements, I would suggest to add a save button on the power management (main and peak hours) page and a popup that the settings were saved. It seems that a lot of times my changes wouldn't save when I backed out and came back to the window to look at the settings again. It never saves if you use "< Power Management" button on the top left. I had to use my phone's back arrow to get it to save. Arctic should trash the wifi router option and just add a quality powerline ethernet adapters to the spas, this would be more secure and reliable and shouldn't have as much problems as wifi.

What’s new

Fixed a bug that could cause the app to crash when logging in with an invalid session.