
Ashish Sharma
I must say that this has been one of the most frustrating verification experiences I have encountered. The system is poorly designed, repeatedly logs users out, loses previously entered information, and forces the same details to be entered multiple times. I have spent almost half a day on what should have been a straightforward verification process, representing a significant waste of my productive time. I came close to abandoning the process several times due to how exhausting and inefficient

Adam “Adamski1186” Knight
App feels very clunky and basic, which I guess is for ease. Trying to go back to check eligible documents after uploading one would be useful (or at least be able to have as a pop-up). I had to take 3 selfies in order to check what the list again. It does what it needs to do, but it's not good with the user experience.
1 person found this review helpful

Toby Crisford
wouldn't scan passport.. maybe an issue on my device or passport, but if so they should display helpful error message, and explain alternatives or suggested troubleshooting steps, not just have a endless loading wheel with no troubleshooting instructions. An extremely frustrating evening.
4 people found this review helpful