
Siddharth Nautiyal
The idea is great. You connect your phone to the vehicle, and the display shows you things, aiming for a distraction free ride. BUT, the fact that you need to log in ONLY using your registered phone number, makes this functionality really limited. By limiting just one phone number to log in, every other family member or friend, can't use this. This defeats the whole purpose of connectivity. Hero could hide personal information from others but let them connect! You've made it harder than cars!
19 people found this review helpful
Hero MotoCorp Ltd
February 12, 2026
Hi Siddharth, your feedback is important to us. We have taken note of it, and are passing it on to the concerned team for further consideration.

Harsh Kumar Meshram
Hey. Been a user of this app since 2.5 months now, after I bought my Xtreme 125r. So far, everything good, except, one of the most important things, that is, Navigation. I rly appreciate that u want to promote and use Mappls app, but,it's very problematic. The key problem I have faced till now is that It changes the route mid journey. I hope you understand how dreadful it is, as, it can be manageable if I'm familiar with the road, if not, then straightforward lost. Let us use Google Maps too.
1 person found this review helpful
Hero MotoCorp Ltd
March 25, 2026
Hi Harsh, your feedback is important to us. We have taken note of it, and are passing it on to the concerned team for further consideration.

Om Yadav
I want to complain, I am trying to browse through bike care products, but the"select delivery location" keeps popping up on the screen even if I set the location or give the app permission for using location, yet still it keeps popping up like crazy. That literally makes the app un-usable.
6 people found this review helpful
Hero MotoCorp Ltd
March 10, 2026
Hi Om, we understand issues like this can be frustrating but not to worry, we're here to fix it for you. Please write to us at heroapp@heromotocorp.com for prompt assistance.