TMF - Customer One

Tata Capital Limited.

About this app

Customer One is the official mobile application of TCL Motor Finance, designed for Android users. This secure platform allows customers to manage their vehicle loan accounts anytime, anywhere.

Important Disclosure:
This app does not provide personal loans or instant loans. It is a vehicle loan servicing app intended only for existing TCL Motor Finance customers. No new loans are disbursed through this app.

Key features include:
• View EMI details and payment history
• Download statements of account and repayment schedules
• Register and track queries or service requests

Ratings and reviews

No option to give zero star. This is a pathetic app. There are no options to make payment. Every time you have to call customer care to get a link for payment. Another issue - there is no option to download account statement. The pdf which is there doesn't show how much amount of loan is paid on a particular point of time. Tata Finance as a whole is a very bad company. I have submitted ECS form thrice and they lost it everytime, forcing me to pay EMI from web app/mobile app. Pathetic..

The most disgusting app ever.. Why you can't update your software? If payment is being done you should provide the receipt. And why it takes so much time to update payment info and we get calls from your agents that you have not done the payment yet?? If you can't work on it then remove the app.. Why should I get the harassment all the time? Sometimes the payment link is not available.. And why will I contact your customer service? You have a problem with your app you have to solve it..

Not able to open the payment receipt and check the status. Worst. I have raised request from App itself and it is closed without solving the issue. As well as I pay EMI from TMFL App only , the also I used to receive call have you paid. It should be updated in your system then and there after payment.