![](https://play-lh.googleusercontent.com/a-/ALV-UjVjA8urm2ZXrSFr-Iyxl9lsea2qnxAyQerlFtsPe_pQHsnsblc=s32)
Jeffrey Travis
The app works most of the time, but sometimes it takes multiple tries to initiate connection, and connection does not always complete. Another issue is that the Fly6CE isn't always found when the app is scanning, and I have to power it on. This did not happen with recent prior versions. Lastly, for some reason, in the Devices Available screen, I have to bang really hard on the arrow to get the app to initiate connection with the device. A normal light touch doesn't do the trick.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
This app isn't very good. It will connect to my fly12, but it's on standby. I can't do anything like disconnect unless I restart my phone to make any changes in the setting or disconnect. I can see my fly6 on the app, but I can't connect it at all. The app will just rescan as if it lost connection with any of my devices. It used to connect to my fly6 and I was able to change something in the setting. Is there a bug or glitch in the app?
8 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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First, i would give 1-2 stars to installing the app and pairing it to my Fly6 CE. The app would/could see the Fly6 but fail to connect. I tried everything, doing the master reset and downloading the firmware. After several hours of repeating the process, the app mysteriously connected to the Fly6. I would give 4 stars for customer support. During my connection issues Justin from Cycliq support kept track of my progress via email, offering suggestions as a possible solution for the connection problems. I would give 4 stars to the app once it was connected to the Fly6. Once the app connected to the Fly6. I love the alarm feature of the app. One suggestion is there should be some type of signal to indicate a master reset was performed. When i did a master reset (several times), the Fly6 made no sounds or flashed any lights to indicate a reset was done.
4 people found this review helpful
Cycliq Products Pty. Ltd.
November 8, 2018
Hi Dennis, thank you for your feedback. Glad that our support team could have been of service too you. We will pass all feedback along. Please do not hesitate to contact our support team again should you have any other questions.