GE RFS - Black

ECI Software Solutions, Inc.

About this app

GE RFS is one of ECI's robust mobile apps for service technicians working in the field.

Designed to work with only the 26.01 version of GlobalEdge, this version includes integrations with select third party facility management companies which eliminates duplicate entry by the technician.

Ratings and reviews

Great app ! Just don't like how sometimes it kicks you out like when I ask a customer for a signature and all of a sudden it kicks me out I have to say oh nevermind I have to restart the app and it takes 5 minutes for the master data to load. It can be a inconvenience when you are in a rush. Other than that it helps really conveniently.

I've been dealing with this junk for about 2 years now. 1980's technology. Terrible app, it's not even worth mentioning all the issues, there's not enough characters to list them all. Finally, my company realized how much it was costing us in time and money trying to make it work. We're going with Service Titan.

I use it everyday, all day at work. It literally crashes about once every hour and takes about 5 minutes to boot back up. Its very slow and freezes constantly when you are trying to transition between jobs. Dispatch absolutely hates it and so do the techs.

What’s new

We update our application as often as possible to improve the Experience and more reliable for you. Get the latest version for all the updated features. This includes bug fixes and enhancements. This Supports GE 26.01 Version Only