GE RFS - Blue

ECI Software Solutions, Inc.

About this app

GE RFS-Blue is one of ECI's robust mobile apps for service technicians working in the field.

Designed to work with only the 25.02 of GlobalEdge, this application includes new functionality for Azuga Integration.

Ratings and reviews

This is a navigational nightmare for service software. I would not recommend this program to anyone. you're better off having your own program made for the price they are selling this to you. Extremely clicky and a complete waste if my time. I'm supposed to be servicing my customers. This thing takes up 25% of my time with each customer.

I have worked with many apps in the past for service work, but this one is the worst. It seems as though when I am idle, while on the job, it will log me out, and when I log back in, it does a master download every single time. This actually slows down my production. Several times, I also have typed in ticket notes only to have them disappear after hitting the okay tab.

this app and every version of it is unbearable. a biometric login should be an option, multi select of files/pics should be an option, and crashing less is needed.

What’s new

We update our application as often as possible to improve the Experience and more reliable for you. Get the latest version for all the updated features. This includes bug fixes and enhancements.