At first everything was great, but with each update, it got worse. Taking away the bio made it hard for me to decide who I wanted to add. You can't tell someone's personality based off their appearance. Then you limit to only three photos, which I guess is whatever, but definitely not an upgrade. Then there's "super request" but I haven't been able to use it, because hoop is telling me there are no new friends for me to add, which I doubt. It's not showing me anyone's profile. Please fix this.
603 people found this review helpful
- Flag inappropriate
- Show review history
I love this app, I've gotten friends off of it. But the new update is messing my stuff up. It won't let me upload pictures bc of face recognition, and it often zooms in on one face in group pictures. And there has been a lot of glitches recently. And now the bio is gone?! That helps me know who the person I'm requesting is, instead of just seeing what they look like. Plus, if the preferences were a little closer, that would be a good improvement too.
411 people found this review helpful
Can't view profiles. Just get a black box with a circle spinning in the center. Tried tapping the X and the Snapchat icon; neither works. Updating the app didn't work. Went to Settings and tapped "Assistance." They say the support team "will do everything to help you." LIARS! I've e-mailed them twice. They have done nothing to fix the problem, and haven't even had the courtesy to e-mail me back. The app sucks, and their support team sucks worse.
269 people found this review helpful
We apologize for your bad experience. We reply to all emails. Can you try to contact firstname.lastname@example.org with another email address?