Defender HD

3.2
2.34K reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
Digital Purchases
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About this app

Add your Defender system and view or interact with your footage all from the Defender HD app.
Note – This app is only compatible with our Defender HD and Defender WHD Security Systems.
The app's features enable the user to:
•         Add and view multiple DVRs simultaneously
•         View your live video feeds
•         Receive push notifications when motion is detected
•         Playback recorded footage
•         Capture images to smartphone/tablet
•         Capture video to smartphone/tablet
 
Requirements:
• Compatible only with Defender HD and Defender HD Wireless DVRs.
• A high-speed internet connection and router (not included)
• An internet connection providing an upload speed of at least 1Mbps is recommended for the best video performance
Updated on
Jun 12, 2020

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit

Ratings and reviews

3.2
2.22K reviews
Kevin Runic
September 30, 2020
Wow. Tried to set up an account and can't! Tech support was non-supportive. Said there's an issue in creating new accounts. Why the hell did you sell me this package if you can't even create a new account? Edit: Account was set up about a week later. However, over half the time you can't access the dvr from the app, shows it as offline. It's not. Terrible app.
11 people found this review helpful
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Rico Galassi
January 5, 2021
Great hardware quality in terms of cameras, however all of your software is trash. I can (sometimes) get great connection to my cameras when I'm only on my home wifi network. Although you'd think I would like to be able to view my cameras remotely when I'm away somewhere, it's virtually impossible. It's very difficult to pull recordings onto a device without it being perfectly formatted to however the camera's hard drive is feeling that day. Will be upgrading to something better soon.
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Defender
May 28, 2018
Thank you for your review Rico. We are always working to improve the performance of our app. Depending on the strength of the connection to the server, it can take some time for these previews to load. You will want to be sure the DVR is connected to the app when you check these alerts as well.
Michael Barlet
October 17, 2020
The app works fine on my private network system, but I cannot get it to work on external Wi-Fi systems, as I did with my old app for the same system. That's disappointing! Update, I have been in contact with the manufacture and they claim after having no service through their app for remote viewing, that they are still working on the issue. That makes my $800 system 100% useless. Not happy with this at all!
11 people found this review helpful
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What’s new

fix bugs
Content rating
Everyone
Digital Purchases
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App support

About the developer
Empowerment Technologies Inc
research@etinc.ca
2-590 York Rd Niagara On The Lake, ON L0S 1J0 Canada
+1 888-444-0792

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