Defender HD

Defender

About this app

Add your Defender system and view or interact with your footage all from the Defender HD app.
Note – This app is only compatible with our Defender HD and Defender WHD Security Systems.
The app's features enable the user to:
•         Add and view multiple DVRs simultaneously
•         View your live video feeds
•         Receive push notifications when motion is detected
•         Playback recorded footage
•         Capture images to smartphone/tablet
•         Capture video to smartphone/tablet
 
Requirements:
• Compatible only with Defender HD and Defender HD Wireless DVRs.
• A high-speed internet connection and router (not included)
• An internet connection providing an upload speed of at least 1Mbps is recommended for the best video performance

Ratings and reviews

Wow. Tried to set up an account and can't! Tech support was non-supportive. Said there's an issue in creating new accounts. Why the hell did you sell me this package if you can't even create a new account? Edit: Account was set up about a week later. However, over half the time you can't access the dvr from the app, shows it as offline. It's not. Terrible app.

Horrible slow when trying to replay events. It's virtually impossible to see the days events when it takes 20 minutes just to see 15 seconds into an event only then to discover it was a bee that flew in front of the camera. Edit: 11/22/18 still will NOT replay the motion recordings from the app. So when I'm away from home I can NOT see what has happened. The reply said that it's been fixed but nothing has changed. Update Dec 2020. Same deal. They aren't going to improve anything.

After almost 10yrs and my 2nd system from Defender, I now know that Tech Support does not know how to make their app work like expected. Many years of trying different things, apps and Modems. With very little luck. Whenever I need it, it won't work. Ring Doorbell had a sale, we bought one. It works 100% of the time! We love it! The Defender system, well, not so good. We will keep it, it will work fine as an in home system, as long as you don't expect to use Mobile Viewing, should be fine.

What’s new

fix bugs