Defender Empower
3.7star
140 reviews
10K+
Downloads
Everyone
info
About this app
At Defender, your peace of mind is our top priority, and we design our products to provide the greatest value to our customers with easy-to-use, simple, and robust security solutions.
Control your compatible Defender security system with this app to unlock a world of possibilities. Set motion detection schedules, instant alerts, and notifications, record and retrieve footage, share and save memorable and not-so-memorable moments, and customize a whole array of other features to your liking. Stay connected anywhere, anytime with advanced encrypted communication protocols. You can even stream, hear, and save live footage over a cellular data connection.
Control your compatible Defender security system with this app to unlock a world of possibilities. Set motion detection schedules, instant alerts, and notifications, record and retrieve footage, share and save memorable and not-so-memorable moments, and customize a whole array of other features to your liking. Stay connected anywhere, anytime with advanced encrypted communication protocols. You can even stream, hear, and save live footage over a cellular data connection.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.6
131 reviews
Randy Pelkey
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July 2, 2024
Had my system just over a year, 75% failure rate. The first two cameras replaced the last one out of warranty. What good is a system that will not last but a year or so. Now I understand why they only warranty their systems for a year. It cost a quarter of the system cost to replace the last camera. If any other cameras fail, the system goes on the trash.
Defender
July 5, 2024
Hello Randy, I am sorry to hear that you experienced an issue with your camera outside of the warranty period. We offer up to a 3yr warranty, depending on what plan you purchase. We would also be happy to offer a discount on replacements. Please reach out, as we are always happy to help. Best Regards, Amanda M | Defender Customer Experience Expert
Dragon Mob Records
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January 14, 2024
The Defender 4K app is way better. This is a step backwards. Buggy, very very slow to load cameras. Many times, just spins unable to get video stream, but the multiview works just fine! Go figure. Also, the DVR software in the new units is horrible compared to the original. I would fire the software team on this new version. Many options are gone. I love the old app and software. Whoever developed it knew what the customer needed.
10 people found this review helpful
Defender
January 20, 2024
Hi! Thank you for taking the time to leave a review. We would love to help you get the most of your system and using the Empower app to the fullest! Please reach out to our live support so we can make it right! We are available Monday to Friday from 8am to 4pm EST. Best regards, Yvonne M. Defender Customer Experience Expert
Yvette Stewart
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January 2, 2024
Though the images are clear, playback doesn't always work. I will unplug to reset my Defender. Also when a camera detects something, playback starts at that moment, so I have to move the time bar back 5 seconds to catch the start of an event. I think your software also needs the colored bar showing the events so it's easier to find them. Yes, I know I can click on a picture that designates when an event happened. But they're easier to find with a colored bar event when you're in playback mode.
3 people found this review helpful
Defender
January 6, 2024
Hi Yvette! Thank you for your honest feedback. Please ensure the NVR is directly connected to the modem. It should not be connected through any hubs or boosters, etc. Please use the chat feature on our site Monday to Friday 8am-4pm and we will be able to assist with the playback function. Best regards, Yvonne M. Defender Customer Experience Expert
What's new
Bug fixes and user experience improvements.
